Midterm Notes - IDTERMNOTES M StrategicIssues

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M IDTERM  N OTES     Strategic Issues Strategic issues are fundamental policy questions or critical challenges that affect: 1. an organization's mandates, mission and values 2. product or service level and mix  3. clients, users, or payers, or  4. cost, financing, organization or management Strategic Planning Strategic planning is the formal consideration of an organization's future course. All strategic  planning deals with at least one of three key questions: 1. "What do we do?"  2. "For whom do we do it?" 3. "How do we beat or avoid competition?"  Key Success Factors A plan should be implemented that considers a platform for growth and profits as well as  takes into consideration the following critical success factors: Money : positive cash flow, revenue growth, and profit margins.  Your future : Acquiring new customers and/or distributors.  Customer satisfaction : How happy are they?  Quality : How good is your product and service?  Product or service development : What's new that will increase business with existing  customers and attract new ones?  Intellectual capital : Increasing what you know that's profitable.  Strategic relationships : New sources of business, products and outside revenue. Employee attraction and retention
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Midterm Notes - IDTERMNOTES M StrategicIssues

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