Daft MNW AISE PPT Ch01 - 0 Chapter 1: Innovation for...

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Chapter 1: Innovation for Innovation for Turbulent Turbulent Times Times 0
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01/31/10 2 Learning Objectives What is management? Organization? What are the skills managers need? What are the personal challenges for a new manager? What roles do managers perform? What management competencies are needed today? What is unique for managers in small businesses and nonprofits? How is technology affecting organizations? How is leadership viewed today? How do managers manage crisis? What is e-business and e-commerce? What is ERP and CRM? What current and historical forces shaping management today? 0
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01/31/10 3 Definition of Management The attainment of organizational goals in an effective and efficient manner through Four functions planning, organizing , leading , and controlling organizational resources. 0 Managers use a multitude of skills to perform functions
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01/31/10 4 Organizational Performance 0 Attainment of organizational goals in an efficient and effective manner The Process of Management
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01/31/10 5 0 Organization - social entity that is goal directed and deliberately structured Effectiveness - degree to which organization achieves a stated goal Efficiency
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Daft MNW AISE PPT Ch01 - 0 Chapter 1: Innovation for...

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