Chapter 017

Chapter 017 - Learning Outcomes: Human Resources II:...

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Chapter 17 Copyright 2009,  Vandeveer, Menefee 1 Learning Outcomes:  Human Resources II:  Company Policies Explain the job  characteristics model Discuss the MPS model Describe TQM  Outline the PDCA model for  continuous improvement Contrast TQM and  reengineering Explain the implementation  of the various work redesign  considerations
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Chapter 17 Copyright 2009,  Vandeveer, Menefee 2 Learning Outcomes –  Human Resources II:  Company Policies Discuss the component for  employee training and  development Explain the purpose of  performance evaluation Discuss programs to retain  employees Identify your MPS in the job  characteristics model  through self assessment
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Chapter 17 Copyright 2009,  Vandeveer, Menefee 3 Human Resources II: Company Policies The Process Determining the Job to be Filled Recruiting and Selection Basic Concepts of Job Design Training and Development Performance Evaluation Programs to Retain Employees
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Chapter 17 Copyright 2009,  Vandeveer, Menefee 4 Basic Concepts of Job  Design Skill Variety  – The  degree to which there  are a variety of skills to  perform.
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Chapter 17 Copyright 2009,  Vandeveer, Menefee 5 Basic Concepts of Job  Design Task Identity  – The  degree to which one  worker is able to do a  whole job and identify  with it.
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Copyright 2009,  Vandeveer, Menefee 6 Basic Concepts of Job  Design
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Chapter 017 - Learning Outcomes: Human Resources II:...

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