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Intro to hospitality.docx - Olympia College Assignment...

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Olympia CollegeAssignmentDiploma in Hotel ManagementTASK 1You are required to visit a hotel or resort and identify theorganizational structure of the 4 main departments.Draw theorganizational structure of all the departments.Identify the varioustechnologies used in each department and analyze the importance ofthe technology in the hospitality industry.
Intro to Hospitality IndustryT12016Page 1
Olympia CollegeAssignmentDiploma in Hotel ManagementThe hotel that I have visited is Hilton Kl. The four main department of a hotel is housekeepingdepartment, front office, food and beverage department and human resource department.Housekeeping DepartmentHousekeeping is the department that deals essentially with cleanliness. The standard plays animportant role in the reputation of the hotels. One feels comfortable only in the environmentwhich is clean and well ordered, so cleanliness is important for health foremost also forwellbeing. Accommodation in hotels tend to be the largest part of the hotel, it is the most revenuegenerating department, the housekeeping department takes care of all rooms is often largestdepartment in hotels. The rooms in hotels are offered as accommodation to travelers/ guest asindividual units of bedroom.Housekeeping is the department determine to a large extent whether

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