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Examination 3 Study Guide

Examination 3 Study Guide - Chapter 10 Power and Politics...

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CSULB HRM 360 EXAMINATION 3 – Study Guide Chapter 8: How Groups Work Characteristic of group effectiveness is being demonstrated. Page: 171 The group’s task involve relationships, ego involvement, controversies over means and ends, and the like. Page: 177 Tasks that are complex involve difficulties reaching agreement on goals or methods for accomplishing Page: 177 Wheel and chain communication networks Page: 182 The counteracting group pattern involves Page: 183 Providing a suggestion and then forcing quick agreement by challenging the group. Page: 183 The best group Page: 184 Chapter 9: Teamwork and Team Performance Lecture notes: individual group entry problems create and maintain high-performance teams Page: 194 Lecture notes: Japanese approach Steps in the team-building process Page: 195 The third step in the team-building process Page: 195 Approach to team building Page: 196-197 When the same person sends conflicting expectations. Page: 199 “ethics” norms Page: 200-201
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Unformatted text preview: Chapter 10: Power and Politics Lecture notes: Likeability Lecture notes: Typical lateral, intergroup relations in which you may engage as a manager Cavanagh, Moberg, and Velasquez - criteria for a person’s behavior to be considered ethical Page: 224 political self-protection approach of redirecting responsibility by blaming someone Page: 230-231 Defending turf Page: 232 Key premise of agency theory Page: 232 Lecture notes: Subunit power, key activities that lead to success Chapter 11: Leadership Theories Application of Fiedler’s theory Page: 247 Characterize the leadership situation in a specific work team Page: 247 House’s leadership theory Page: 249 Application of House’s path-goal theory Page: 249-250 Path-goal theory predicts Page: 249 Subordinates in ambiguous, non-repetitive jobs Page: 250 Predicts that open-minded or non-authoritarian subordinates Page: 250 Jeffrey Pfeffer argues Page: 255...
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Examination 3 Study Guide - Chapter 10 Power and Politics...

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