Chapter 11 Questions

Chapter 11 Questions - Chapter 11 Questions 1.

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Chapter 11 Questions 1. Which of the following is not  a job classification method?  Your Answer: Associated    Correct   2. The job classification method that divides jobs on a goods or service basis is  Your Answer: product.    Correct   3. Which job classification method is usually used by large retailers?  Your Answer: Associated   Correct Answer: Combination   
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Review section on classifying jobs.  4. An organization with several levels of managers that is characterized by close supervision and with fewer  workers reporting to each manager is called a  Your Answer: tall organization.    Correct   5. Which of the following statements about organizational arrangements used by small independent retailers  is false?  Your Answer: The owner-manager personally runs the business and oversees employees.  Correct Answer: Small independent retailers have fewer activities to perform than other types of retailers.    Review section on organizational arrangements used by small independent retailers.  6. Which is not  a functional area included in the Mazur plan?  Your Answer: Strategic planning   
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Correct   7. Under the Mazur plan, the individual with complete accountability for controlling expenses and reaching  profit goals within his or her department is the  Your Answer: divisional manager.  Correct Answer: buyer.    Review section on organizational arrangements used by department stores.  8. The department store organizational plan in which most authority remains at the headquarters location is  the  Your Answer: Mazur plan.  Correct Answer: main store control.    Review section on organizational arrangements used by department stores.  9. The department store organizational plan which tries to achieve the benefits of both centralization and  decentralization is the 
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equal store.    Correct   10. Which is not  generally a characteristic of the organizational pattern of a chain store?  Your Answer: Many functional divisions   Correct Answer: The use of a simple control system    Review section on organizational arrangements used by chain retailers.  11. Which is not  part of the special human resource environment faced by retailers?  Your Answer: Few part-time workers    Correct   12. Job analysis is used in which of the following personnel activities? 
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Chapter 11 Questions - Chapter 11 Questions 1.

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