{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Lecture 1 - BA 310 Organizational Structure I 1 BA310 Part...

Info icon This preview shows pages 1–9. Sign up to view the full content.

View Full Document Right Arrow Icon
1 BA 310: Organizational Structure I
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
2 BA310 Part Two: Organizations Organizational Structure II Organizational Culture Global Management Innovation Operations Management Organizational Structure I Manager’s Forum
Image of page 2
3 Why is organizational structure important? It’s all about a core question that managers face: How to organize all the people at work each day? Jobs (what responsibilities does each person have?) Departments (how are the jobs grouped?) Coordination (how do people work together?) Hierarchy (who has what authority - who’s in charge?) Structural choices are enormously consequential Structure determines which customers, products and regions a firm can address and how well they do so An individual’s location in the structure fundamentally shapes their goals, perceptions, attributions & interests Organizational Structure is one of the “big levers”
Image of page 3

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
4 Roadmap: Structure Specialization & Coordination How do you design motivating jobs What are four ways to organize departments ? What are the pros and cons? How do you choose? What is a “functional” structure ? Pros & cons? What is an organizational “silo”? What is a “divisional” structure ? Pros & cons?
Image of page 4
5 Structure: Fundamental Concepts Organizational Structure: The formal framework by which job tasks are divided, grouped, and coordinated. Two pillars: __________________: Dividing the work up Includes jobs and departmentalization __________________: Keeping everyone working in sync Includes horizontal & vertical mechanisms
Image of page 5

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
6 Job Design Background Job design is how you separate large tasks into smaller components and then organize those tasks into jobs. Historically, trend was to simplify jobs (Taylorism) to increase mechanical efficiency. Human diseconomies arose. Jobs became boring, stressful, fatiguing, and were associated with high turnover, absenteeism, and poor quality (i.e., Chaplin). How to fix oversimplified jobs? Early Ideas: enlargement and enrichment. More tasks and contorl . Led to: Comprehensive assessments of job design on employee productivity, motivation and satisfaction.
Image of page 6
7 Hackman and Oldham’s Job Characteristics Model (JCM) Key outcomes (productivity, motivation, & satisfaction) depend on a job’s: Skill Variety - requiring a variety of activities/skills/talents Task Identity - leading to a whole, identifiable piece of work Task Significance - having substantial impact on others Autonomy - allowing substantial freedom, independence, and discretion in scheduling and performing the work Feedback - providing clear information about job performance These make jobs more intrinsically motivating
Image of page 7

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
JCM - Job Characteristics Model High Internal Work Motivation High-Quality Work Performance High Satisfaction with the Work Low Absenteeism and Turnover Personal and Work Outcomes Core Job Dimensions Skill Variety Task Identity Task Significance Autonomy Feedback Experienced meaningfulness of the work Experienced responsibility for work outcomes Knowledge of actual results of the work Critical Psycho- logical States
Image of page 8
Image of page 9
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern