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Unformatted text preview: cost/benefit analysis? 11. Explain the difference between a PERT chart and a Gantt chart. 12. List five or six possible sources of tangible benefits from the installation of a new system. 13. List at least four sources of development costs. 14. What is meant by the critical path? 15. What is the purpose of a system context diagram? 16. Describe the eight knowledge areas of project management. Page 1 of 2 17. What activities in the planning phase are specifically focused on project management? Page 2 of 2...
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