LB2Feder - problem The company sells integrated end-to-end...

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SITA says in a press release that the air transport industry lost in the region of $2.5 billion in 2005 on misconnects and mishandled baggage factoring in the cost of returning luggage, out of a total $6 billion in losses (IATA). According to SITA, the problem is worsening. Mishandled baggage reports were 6.04 per thousand passengers in the U.S. last year, compared to 4.91 two years ago, an increase of 23% (U.S. Department of Transportation). In its annual review for the Passenger Terminal Expo, SITA recommends adopting greater technologies, which it offers in a suite of products, in markets where mishandled baggage is a
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Unformatted text preview: problem. The company sells integrated, end-to-end baggage reconciliation systems, combining RFID, WLAN (wireless local area network) and highly redundant IP-based global links. SITA’s BagManager tracks baggage and passenger movements; BagMessage delivers messages between airline Departure Control Systems and automated baggage systems; and WorldTracer , developed with IATA, traces lost and mishandled baggage. SITA claims its baggage management solutions can save money, reduce delays, simplify travel, and improve security and the customer experience....
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This note was uploaded on 02/21/2010 for the course ENG W2018 taught by Professor Niccolas during the Spring '10 term at Columbia.

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