bba dec 7 lecture

bba dec 7 lecture - Process of Management Planning Strategy...

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Process of Management Planning Strategy Organizing Motivating Directing, Leading Controlling Change and Innovation
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NEED AROUSAL BEHAVIOUR CHOICE BEHAVIOUR FEEDBACK/ADJUST
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Frederick Herzberg 1923-2000 interest in mental health stemmed from entering the Dauchau concentration camp with US liberating forces in WWII worked for US Public Health Service graduated from City College of New York appointed Professor of Management at Case Western Reserve University in Cleveland published Motivation to Work in 1959 published Work and the Nature of Man in 1966 published “ One More Time: How Do You Motivate Employees” in the Harvard Business Review in 1968
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not all needs motivate when asking people what causes them to be satisfied and what causes them to be dissatisfied - found that the factors were separate and distinct… Two Factor Theory Job Dissatisfaction-NO job dissatisfaction NO job satisfaction-Job Satisfaction
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bba dec 7 lecture - Process of Management Planning Strategy...

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