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Unformatted text preview: alignment Example Balanced Scorecard: Regional Airline Mission: Dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. Vision: Continue building on our unique position -- the only short haul, low-fare, high-frequency, point-to-point carrier in America. More Customers Optimize routes Standardize planes Stock ownership plan Ground crew training Cycle time optimization program Theme: Operating Efficiency Objectives Measures Targets Initiatives...
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- Spring '08