Complaints final - Access Waiting time in ER too long...

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Click to edit Master subtitle style 2/25/10 Trey Research Center City Hospital Patient Complaints
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2/25/10 Most Frequent Complaints Compl aints Category Summary of Complaint Ov er 37 5 co m pla int s re cei ve 13 31 24 18 16 67 62 3 42 45 36 Access Infrequent contact with attending physicians
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Unformatted text preview: Access Waiting time in ER too long Communicati on Staff rude, condescending, impatient Communicati on Inadequate/conflicting information Communicati on Language barrier issues Environment Cold or unappetizing food...
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This note was uploaded on 02/24/2010 for the course OAT 165 taught by Professor Rapp during the Summer '09 term at Southwestern Illinois.

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Complaints final - Access Waiting time in ER too long...

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