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Unformatted text preview: Access Waiting time in ER too long Communicati on Staff rude, condescending, impatient Communicati on Inadequate/conflicting information Communicati on Language barrier issues Environment Cold or unappetizing food...
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This note was uploaded on 02/24/2010 for the course OAT 165 taught by Professor Rapp during the Summer '09 term at Southwestern Illinois.
- Summer '09