CHP2 QFD - Compiled Messages Topic: QFD Ch02 Date:...

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Unformatted text preview: Compiled Messages Topic: QFD Ch02 Date: Thursday, January 28, 2010 Subject: Re:QFD Ch 02 Author: James Uribe-Woods 1. After reading the text, I think the concept of bringing back baby boomer retirees as mentors, trainers, and managers is a good idea for managerial shortage. This also works well with their general work ethic and drive and they’re more likely to come back. I think another idea for addressing the shortage of managerial talent is taking managerial responsibilities and giving them to a team. While this has its negatives, it can also allow for potential leaders/managers to step up and show hidden talent. On a university or secondary school level, I think incorporating courses that equip students on how to be leaders and take on the responsibility of managing others would be a great benefit and increase the managerial talent in the future.<br/><br/>2. Many of the external dimensions of diversity are made high in value in our society and place an extreme amount of pressure on people and their self-esteem. In many ways, especially in the US, a person’s worth or acceptance is measured by many of the external dimensions from the text. Income, marital status, appearance, educational background, and religion can many times determine whether you will be valued, befriended, or considered “important” in our society. Knowing that one must adhere perfectly to the ever-changing standards of society regarding these dimension, a person’s self-esteem can hang on this changes and the opinion of the “elite” few who determine what is and what is not acceptable.<br/><br/>For me the external dimension that has impacted my self-esteem the most is appearance. Having been born with a cleft palate my nose and lip was not that of a normal child, even after infant surgery, which for me drew attention and teasing growing up or questions as to why my lip or nose looked funny or crooked. Knowing I didn’t look and sometimes talk like everyone else significantly impacted my self-esteem seeing as I was not socially or physically “acceptable” like everyone else. Though I’ve had many surgeries over the years (more for health than cosmetic) with little indication of having a cleft palate, I’m certain I see myself much differently than others do having grown up knowing I looked different. <br/><br/>3. After listening to the NPR story, discrimination, while not blatant, seems to be a dominant concept in relation to the story. As was mentioned in the NPR story, people sometimes ask questions or set people apart in order to get a gage of what’s what and who’s who. Rather than blatant racism or hatred, it seems like isolation (Roosevelt’s Generic Action Options) is one way that certain people set others apart. This especially true given the topic of bi-/multi-racial people. Being a bi-racial person myself (Hispanic/Caucasian), it is interesting to see what people think I am. This is sometimes coupled with ethnocentrism and you see this in pop culture with terms like: half-breed, halfer, and mud-blood (Hermione, Harry Potter). In Harry Potter other media, these characters and people are usually secondary or set apart. They are different and not as acceptable as the “pure-blood” main characters. You also see this with our current President. When in positive news and commentary, he is purely our African-American president. When he is being criticized or analyzed, the detail of his bi-racial background are brought up almost in a way that indicates he is less than perfect because of this. Yet in other instances his background is exploited as be representative of our country. It seems like what he is sometimes overshadows who he is.<br/> Topic: QFD Ch02 Date: Friday, January 29, 2010 Subject: Re:QFD Ch 02 Author: Jordan McGregor James,<br/><br/>1.) I agree that mentoring is a great process in the short-term to train the younger generation to be effective managers. I also think the team idea could be a great tool for fixing the managerial shortage problem. Most of the time, when an organization uses a team, they really don&#39;t need a &#39;manager&#39; to start out with. As you stated in your response, a hidden talent may be revealed through this process.<br/><br/>2.) Self-esteem definitely hinges on many of the external dimensions from the text including income, marital status, appearance, educational background, and religion. Appearance is a huge factor of self-esteem. I believe some of the other dimensions, specifically work experience, have a great impact on one&#39;s self-esteem. The feeling of being &#39;worth less&#39; than someone else because of seniority or lack of tenure can be demoralizing, but you are correct in the fact that appearance is made high in value in our culture. Great insight!<br/><br/>3.) I could not agree with your comments concerning discrimination. You stated isolation is one way that certain people set others apart and you brought up examples of our current President and how pop culture tears at the heart of bi-racial individuals with derogatory terms such as &#39;half-breed&#39;, &#39;halfer&#39;, and others. Though the business community has seemed to succeed in quieting outspoken discrimination, a new breed of &#39;underground discrimination&#39; has appeared in the form of isolation. Great post.<br/><br/>- Jordan McGregor<br/>jsm0191 Topic: QFD Ch02 Date: Friday, January 29, 2010 Subject: Re:QFD Ch 02 Author: Jordan McGregor 1.) A shortage of quality managers in the near future is a great possibility. Some ideas to fill the predicted shortage of managers could be to begin leadership classes earlier in student’s education, encourage more extra-curricular activities and volunteer opportunities, and provide incentives to current employees to take management training or leadership conferences. I believe more education in the field of management and training should enable the economy to produce efficient, strong leaders well into the future.<br/><br/><br/><br/>2.) External dimensions of diversity, according to Chapter 2, are the dimensions of diversity have a greater ability to influence or control. Some of the external dimensions I believe have the ability to affect one’s self esteem are work experience, education background, personal habits, and income. The external dimension of diversity that has most impacted my self-esteem would be work experience. I currently work for the UNT in accounting, and I sometimes feel ‘inept’ or ‘inadequate’ compared to some of the more experienced accountants. I have only had a few years of experience in accounting, and I feel that this relative lack of experience contributes to feelings of low self-esteem.<br/><br/><br/>3.) The business environment is a very political and professional atmosphere. In this environment, people should strive to avoid to make comments concerning race, ethnicity, religion, and age. In the NPR story, Mr. Visconti referred to a story about going to the ‘horse country’ in New Jersey, a wealth area, and being asked where he was from. In essence, he states, “ you don’t look like you belong here, I don’t like that you are here and would you please explain how you got into this party&#63;” One of the external dimensions in Chapter 2 is geographical location. As a manager, we should not stereotype clients or employees as to where we personally believe where they originate geographically.<br/><br/>- Jordan McGregor<br/>jsm0191<br/> ...
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