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Unformatted text preview: Chapter 1 What Is Organizational Behavior? MULTIPLE CHOICE 1. Successful managers and entrepreneurs recognize that: c. technical skills are necessary, but insufficient, for succeeding in management. (c; Challenging; pp. 2-3) What Managers Do 2. Which one of the following is not considered an organization? d. all 45-year-old adults in a community (d; Easy; p. 4) 3. A(n) _____ is a consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals. a. organization (a; Moderate; p. 4) 4. The four management functions include all of the following except: c. staffing. (c; Moderate; p. 4) 5. _____ includes defining an organization’s goals and establishing an overall strategy for achieving these goals and developing a comprehensive hierarchy of plans to integrate and coordinate activities. a. Controlling b. Planning (b; Moderate; p. 4) 6. The determination of how tasks are to be grouped is part of which management function? d. organizing (d; Easy; p. 4) 7. The organizing function includes a determination of which of the following? a. what tasks are to be done b. who is to do these tasks c. who reports to whom d. all of the above (d; Moderate; p. 4) 8. Every organization contains people, and it is management’s job to direct and coordinate these people. This is the ______ function. b. leading (b; Moderate; p.4) 9. According to Henry Mintzberg, the ten managerial roles can be grouped into three categories. Which of the following is not one of these groups? d. liaison roles (d; Challenging; Exh. 1-1; p. 6. ) 10. An example of Mintzberg’s interpersonal management role is: b. leader. 11. When a manager searches the organization and its environment for opportunities and initiates projects to bring about change, the manager is acting in which role? b. entrepreneur 12. Which of the following is not an essential management skill identified by Robert Katz? b. computer 13. When managers have the mental ability to analyze and diagnose complex situations, they possess: d. conceptual skills. (d; Challenging; pp. 6-7 ) 14. Which one of the following would not be considered a human skill? a. completing accounting reports 15. According to Luthans and his associates, which of the following is not considered a part of traditional management? a. interacting with outsiders 16. Which of Luthan’s managerial activities involves socializing, politicking, and interacting with outsiders? d. networking (d; Challenging; p. 7 ) 17. According to Luthans, successful managers spent more of their time on _____ than on any other activity. c. networking 18. A common thread running through the functions, roles, skills, and activities approaches to management recognizes the importance of: 4 b. managing people....
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