EXAM 4 CH. 15, 16, 17, 18

EXAM 4 CH. 15, 16, 17, 18 - Chapter 15 Foundations of...

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Chapter 15 Foundations of Organization Structure What is Organizational Structure? 1. _____ defines how job tasks are formally divided, grouped, and coordinated. a. Organizational structure 2. Organizational structure is made up of six key elements. Which of the following is not one of these elements? c. coordination 3. Work specialization is the same as: b. division of labor. 4. The degree to which tasks are subdivided into separate jobs is termed: c. work specialization. 5. In the late 1940s, most manufacturing jobs in industrialized countries were being done with high: c. work specialization. 6. For much of the first half of the 20 th century, managers viewed _____ as an unending source of increased productivity. c. work specialization 7. Which one of the following components of organizational structure specifically defines where decisions are made? c. centralization 8. The basis by which jobs are grouped together is termed: a. departmentalization. 9. Grouping jobs on the basis of function, product, geography, process, or customer is a form of: a. departmentalization. b. work specialization. c. span of control. d. chain of command. (a; Moderate; p. 427) 10. One of the most popular ways to group activities is by: a. product. b. function. c. geography. d. process. (b; Challenging; p. 427) 11. Proctor & Gamble departmentalizes by Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by: a. function. b. process. c. customer. d. product. (d; Easy; p. 428) 12. A manufacturing manager who organizes the plant by separating engineering, accounting, manufacturing, personnel, and purchasing into departments is practicing _____ departmentalization. a. target customer b. product
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c. functional d. geographic (c; Moderate; p. 428) 333 13. _____ departmentalization achieves economies of scale by placing people with common skills and orientations into common units. a. Functional b. Process c. Product d. Geographic (a; Moderate; p. 428) 14. At an Alcoa aluminum tubing plant in upstate New York, production is organized into five departments: casting; press; tubing; finishing; and inspecting; packing; and shipping. This is an example of _____departmentalization. a. Functional b. Process c. Product d. Geographic (b; Moderate; p. 428) 15. The unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom is termed: a. chain of command. b. authority. c. power. d. unity of command. (a; Moderate; p. 429) 16. The right inherent in a managerial position to give orders and expect orders to be obeyed is termed: a. chain of command. b. authority. c. power. d. unity of command. (b; Moderate; p. 429) 17. The _____ principle helps preserve the concept of an unbroken line of authority. a. span of control
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This note was uploaded on 02/24/2010 for the course FINA 4310 taught by Professor Impson during the Spring '10 term at North Texas.

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EXAM 4 CH. 15, 16, 17, 18 - Chapter 15 Foundations of...

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