exam6aid - EXAM 6 AID CPS CH8: 1. An Ad-hoc report answers...

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EXAM 6 AID CPS CH8: 1. An Ad-hoc report answers unplanned information requests to support a non-routine decision (Table 8.4). 2. Which of the following is not a benefit of groupware (Table 8.10)? Sequentialism . 3. Which of the following is not a type of intelligent agent system? Constructive Agent. 4. Which of the following is not a way information may be entered or processed in TPS (Table 8.2)? Off-line Processing . 5. Which of the following is a commonly used GIS application? Thematic Mapping . 6. Which of the following is not a challenge for KMS (Table 8.12)? Enhancing Innovation and Creativity. 7. Which of the following is not a type of AI? Knowledge Management System . CH9 : 1. Which of the following is not a ERP core activity (Figure 9.6)? Supplier Service Activities . 2. Systems that focus on the specific needs of individual departments and are not designed to communicate with other systems are known as stand-alone systems . 3. Which of the following is not one of the general types of plans developed with the SCP process? Sales Planning . 4. Which of the following was not listed as one of the challenges involved in implementing enterprise systems? Focus on company needs. 5. Which of the following would not improve SCM effectiveness (Table 9.23)? Special Purpose Facilities . 7. Which of the following is not one of the enterprise-wide changes that must be included in a successful CRM strategy? Marketing Plan Changes . CH10 : 1. Perfective maintenance makes enhancements to improve performance or interface usability (Table 10.9). 3. Which of the following was not listed as a good reason to outsource a firm’s IS services? Financial concerns . 4. Which of the following is not one of the general steps followed in most competitive external acquisition processes? Award of Contract . 5. When a new software system is turned on at the same time as the old system is turned off, the company is using a Direct conversion plan (Figure 10.18). 6. Which of the following was not listed as a benefit of end-user application development? Short Development Times . 7. Data modeling would occur during the systems Analysis phase of the SDLC. SELF STUDY QUESTIONS CH8 : 1. A supervisor’s having to decide when to reorder supplies or how best to allocate personel for the completion of a project is an example of a Structured decision. 2. Which of the following is not a commonly used GIS application? Regional Sales Analysis. CH9 : 1. What is an example of a core activity according to the value chain model? Customer Service. 2. According to the value chain model, what is an example of a support activity? Technology Development. 3. What is false in terms of legacy systems? They are Enterprise Resource Planning Systems. 4. What component is not included in a comprehensive customer relationship system? Diagnostic CRM. CH10 : 1. Perfective maintenance involves making enhancements to improve processing performance or interface usability or adding desired (but not necessarily required) system features (in other words, “bells and whistles”). 2. Which of the following is not
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This note was uploaded on 02/25/2010 for the course INFO 210 taught by Professor Norton during the Spring '08 term at Texas A&M.

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exam6aid - EXAM 6 AID CPS CH8: 1. An Ad-hoc report answers...

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