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Unformatted text preview: FIRST WHO ... THEN WHAT from the book Good to Great oy J i m C o l l i n s T H E B U S . Good-to-great leaders began the transformation by first getting the right people on the bus (and the wrong people off the bus). . "Who" question comes BEFORE the "What" decisions i.e. before vision, before strategy, before organization structure, before tactics! T H E R I G H T P E O P L E . . ... can adapt easier to a changing world and appreciate being on the bus with the other right people. . ... are self-motivated to be part of something great. . ... are not the wrong people i.e. if you have the wrong people, it doesn't matter if you discover the right direction! . Walgreen vs. Eckerd example : people vs. location . Fannie Mae example 14126left when challenged . Wells Fargo vs. Bank of America example:- 'injecting an endless stream of talent' (became CEOs) The Genius with a Thousand Helpers . Genius sets the vision ....
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This note was uploaded on 02/26/2010 for the course ITM ENT526 taught by Professor Wise during the Spring '10 term at Ryerson.
- Spring '10