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Unformatted text preview: Chapter 9 – Producing World Class Goods and Services - From Production to Operations Management o Production – The creation of goods and services using the factors of production: Land, labor, capital, entrepreneurship, and knowledge o Production Management – term used to describe all the activities managers do to help their firms create goods o Operations Management – A specialized area in management that converts or transforms resources into goods and services - Production Processes o Form Utility – The value added by the creation of finished goods and services o Process Manufacturing – The part of the production process that physically or chemically changes materials o Assembly Process - Puts together the components to make a product o Production Processes are either continuous or intermittent Continuous Process – Production process in which long production runs turn out finished goods over time Intermittent Process – A production process in which the production run is short and the machines are changed frequently to make different products o Computer Aided Design and Manufacturing Computer Aided Design...
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- Spring '07
- Management, Production and manufacturing, long production runs, Services From Production to Operations Management o Production