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Unformatted text preview: Chapter 9 Producing World Class Goods and Services - From Production to Operations Management o Production The creation of goods and services using the factors of production: Land, labor, capital, entrepreneurship, and knowledge o Production Management term used to describe all the activities managers do to help their firms create goods o Operations Management A specialized area in management that converts or transforms resources into goods and services - Production Processes o Form Utility The value added by the creation of finished goods and services o Process Manufacturing The part of the production process that physically or chemically changes materials o Assembly Process - Puts together the components to make a product o Production Processes are either continuous or intermittent Continuous Process Production process in which long production runs turn out finished goods over time Intermittent Process A production process in which the production run is short and the machines are changed frequently to make different products o Computer Aided Design and Manufacturing Computer Aided Design...
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- Spring '07