ch03 - Chapter 3 Individual Behavior 1 Learning Objectives...

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1 Chapter 3 Individual Behavior
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2 Learning Objectives Identify and describe some of the common values held by all individuals. Describe perception and explain why it is a determinant of individual behavior. Explain how stereotyping can influence a person’s view of another’s behavior. Define attitude and describe its impact on worker output. Define personality and discuss the major forces affecting personality development. Describe how assertiveness training can help managers and subordinates improve their understanding of interpersonal behavior.
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3 Values A value is something of worth or importance to an individual A terminal value is one that is expressed in terms of a desired goal or end An instrumental value is the means for achieving desired goals
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4 Examples of Values Terminal Values (Ends) Self-respect A comfortable life Family security Wisdom A sense of accomplishment Instrumental Values (Means) Honesty Independence Ambition Courage Helpfulness
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This note was uploaded on 03/01/2010 for the course HR HRMT taught by Professor Smith during the Spring '10 term at Saint Louis.

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ch03 - Chapter 3 Individual Behavior 1 Learning Objectives...

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