ch04 - Chapter 4 Group Behavior 1 Learning Objectives...

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1 Chapter 4 Group Behavior
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2 Learning Objectives Describe a group and distinguish among organizational groups – functional, cross-functional, project, virtual, and interest- friendship. Explain the stages of group development. Discuss the importance of roles, norms, status, cohesiveness, and group size to group behavior. Describe how communication and decision-making styles, risk taking, and creativity affect group decisions. List ways in which groups try to gain power over other groups. Identify ways to resolve intergroup conflict.
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3 Definition of a Group A group is a social unit of two or more independent, interactive people striving for common goals
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4 Types of Groups A functional group is composed of individuals performing the same tasks A cross-functional group is a group composed of individuals from two or more functional areas A project group includes members from many different backgrounds
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5 Types of Groups (contd.) A virtual group is a task-focused group that meets without all the members being present in the same locale or at the same time Interest-friendship groups are formed on the basis of common beliefs, concerns, or activities
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ch04 - Chapter 4 Group Behavior 1 Learning Objectives...

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