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Chapter 1 - HRDV 5610 Training Development Larry Kammien...

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HRDV 5610 Training & Development Larry Kammien Chapter 1
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Chapter 1 Introduction to Employee Training and Development Introduction to Employee Training and Development Competitiveness – a company’s ability to maintain and gain market share in an industry Gaining a competitive advantage
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Chapter 1 Issues affecting companies and influencing training practices: customer service employee retention and growth doing more with less quality and productivity
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Chapter 1 Human Resource Management Policies, practices, and systems that influence employees’: behavior attitudes performance HRM practices play a key role in attracting , motivating , rewarding , and retaining employees
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Chapter 1 What is Training? Training a planned effort by a company to facilitate employees’ learning of job-related competencies Competencies – knowledge, skills or behavior critical for successful job performance The goal of training is for employees to: master the knowledge, skill, and behaviors emphasized in training programs, and apply them to their day-to-day activities
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Chapter 1 High-Leverage Training Linked to strategic goals and objectives Uses an instructional design process to ensure that training is effective Compares or benchmarks the company’s training programs against training programs in other companies Creates working conditions that encourage continuous learning
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Chapter 1 Continuous Learning Requires employees to understand the entire work system including the relationships among: their jobs their work units the entire company
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Chapter 1 Employees are expected to:
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