Chapter 4 - 3-1CChhaapptteerr44Learning: Theories and...

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Unformatted text preview: 3-1CChhaapptteerr44Learning: Theories and Program DesignLearning :Theories and Program Design3-2Introduction Introduction Conditions necessary for learning to occur:opportunities for trainees to practice and receive feedback meaningful training contentprerequisites trainees need to successfully complete the programallowing trainees to learn through observation and experience.3-3Introduction Introduction For learning to occur it is important to identify what is to be learnedi.e., to identify learning outcomesUnderstanding learning outcomesis crucialthey influence characteristics of the training environment necessary for learning to occurThe design of the training program is also important for learning to occur3-4What Is Learning?What Is Learning?LearningLearningis a relatively permanent change in human capabilities that is not a result of growth processes.These capabilities are related to specific 3-5Learning Outcomes Learning Outcomes Verbal informationincludes names or labels, facts, and bodies of knowledgeincludes specialized knowledge employees need in their jobsIntellectual skillsinclude concepts and rulescritical to solve problems, serve customers, and create products3-6Learning Outcomes Learning Outcomes Motor skillsinclude coordination of physical movementsAttitudescombination of beliefs and feeling that pre-dispose a person to behave a certain wayimportant work-related attitudes include job satisfaction, commitment to the organization, and job involvement3-7Learning Outcomes Learning Outcomes Cognitive strategiesregulate the process of learningthey relate to the learners decision regarding:what information to attend to (i.e., pay attention to)how to rememberhow to solve problems3-8Learning TheoriesLearning TheoriesReinforcement TheorySocial Learning TheoryGoal TheoriesNeed TheoriesExpectancy TheoryAdult Learning TheoryInformation Processing Theory3-9Reinforcement Theory Reinforcement Theory Emphasizes that people are motivated to perform or avoid certain behaviors because of past outcomes that have resulted from those behaviorspositive reinforcementnegative reinforcementextinctionpunishment3-10Reinforcement Theory Reinforcement Theory From a training perspective, it suggests that the trainer needs to identify what outcomes the learner finds most positive (and negative) for learners to: acquire knowledgechange behaviormodify skillsTrainers then need to link these outcomes to learners acquiring knowledge, skills, or changing behaviors3-11Social Learning Theory Social Learning Theory Emphasizes that people learn by observing other persons (models) whom they believe are credible and knowledgeableRecognizes that behavior that is reinforced or rewarded tends to be repeatedThe models behavior or skill that is rewarded is adopted by the observer3-12...
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This note was uploaded on 03/01/2010 for the course HR HRDV taught by Professor Schmidt during the Spring '10 term at Saint Louis.

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Chapter 4 - 3-1CChhaapptteerr44Learning: Theories and...

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