Chapter 6 -...

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Unformatted text preview: 5-1CChhaapptteerr66TrainingEvaluation5-2Introduction Introduction Training effectivenessTraining effectiveness the benefits that the company and the trainees receive from trainingTraining outcomes or criteriaTraining outcomes or criteria that the trainer and the company use to evaluate training programs5-3IntroductionIntroductionTraining evaluationTraining evaluation the process of collecting the outcomes needed to determine if training is effectiveEvaluation designEvaluation design from whom, what, when, and how information needed for determining the effectiveness of the training program will be collected5-4Reasons for Evaluating TrainingReasons for Evaluating TrainingCompanies are investing millions of dollars in training programs to help gain a competitive advantageTraining investment is increasing because learning creates knowledgeThis differentiates between those companies and employees who are successful and those who are not5-5Reasons for Evaluating TrainingReasons for Evaluating TrainingBecause companies have made large dollar investments in training and education and view training as a strategy to be successful, they expect the outcomes or benefits related to training to be measurable5-6Training evaluationTraining evaluationprovides the data needed to demonstrate that training does provide benefits to the company.5-7Formative EvaluationFormative EvaluationThe evaluation of training that takes place during program design and developmentHelps to ensure that:the training program is well organized and runs smoothlytrainees learn and are satisfied with the programProvides information about how to make the program better5-8Pilot TestingPilot TestingThe process of previewing the training program with potential trainees and managers or with other customersIt can be used: as a dress rehearsal to show the program to managers, trainees, and customers for formative evaluation5-9Summative EvaluationSummative EvaluationEvaluation conducted to determine the extent to which trainees have changed as a result of participating in the training programMay also measure the return on investment (ROI) that the company receives from the training program5-10Why Should A Training Program Be Why Should A Training Program Be Evaluated?...
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This note was uploaded on 03/01/2010 for the course HR HRDV taught by Professor Schmidt during the Spring '10 term at Saint Louis.

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Chapter 6 -...

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