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Unformatted text preview: Included a closing (Sincerely) Divided the content into paragraphs according to the A-plan approach shown above Did not include all capital letters in the message TOTAL POSSIBLE = 100 ___________ Point Deductions for Deficiencies in the Essentials of Effective Writing: Each error will result in a two-point deduction. Clear ________ Courteous ________ Coherent ________ Sincere ________ Complete ________ Grammar ________ Concise ________ Spelling ________ Correct ________ Punctuation ________ Considerate ________ TOTAL DEDUCTIONS = ___________ FINAL POINTS = ___________...
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- Spring '08
- Math, Mrs. Bernhardt, Customer Service Seminar, Points Possible Paragraph, Business Correspondence Chapter, upcoming Customer Service