Dashboard Benchmark Evaluation - Mercy Medical Center.edited.docx

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Running head: DASHBOARD BENCHMARK EVALUATIONDashboard Benchmark Evaluation for Mercy Medical Center NameInstitutionCapella University
2DASHBOARD BENCHMARK EVALUATIONDashboard Benchmark Evaluation for Mercy Medical CenterIntroduction Benchmarking dashboards allows an organization to compare its performance and set targets to be achieved using a graphical user interface that usually presents key performance indicators relevant to a specific objective (Wilbanks & Langford, 2014). Dashboards can present important data about how well an organization is meeting standards set by local, state and federallaws and policies. Meeting standards helps an organization develop and analyze critical areas such as medication management, leadership, infection prevention that influence service quality. (Healthstandards.org, 2019). The paper will review Mercy Medical Center’s performance dashboard and recommend the target metric for improvement. Mercy Medical Center, located in Shakopee, MN, and is one of the hospitals offering high-quality health care. Dashboard Metrics Evaluation with Regard to Benchmarks Set by Local, State, or FederalHealth Care PoliciesFrom analyzing the benchmark metrics, it is evident that Mercy Medical Center fails to meet the National readmission rates in most areas. For instance, heart failure’s local readmission in 2106 was 3% above the national rate of 37%. COPD in the same year recorded a rate of 31% (3% below the national readmission rate of 34%). However, the local readmission rates for Pneumonia was at par with the National readmission rates standing at 29%. By further analyzing falls from the benchmark, it is clear that there is much room for improvement. Falls in both Bariatrics and Orthopedics increased from the year 2015 to 2016. However, there was a significant decrease in falls for Medical and Surgery. Accidental falls lead the most common
3DASHBOARD BENCHMARK EVALUATIONincidents reported in most hospitals leading to complications of an approximate of 2% of hospital

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