9702 管理學覆誦&egrav

9702 管理學覆誦&egrav

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Unformatted text preview: Economics of Regulation and Antitrust 1 Management Chapter Two Management Yesterday and Today & J ¿ ¡ ( B A¢»¡( & h£ h £ £ [email protected] Management P ò v + � � � � � � � �  � � 2-2 Outline Historical Background of Management Major Approaches to Management Scientific Management General Administrative Theory Quantitative Approach Toward Understanding Organizational Behavior. The Systems Approach The Contingency Approach Current Issues and Trends Management P ò v +  2-3 2. Scientific Management 7 defined as the use of the scientific method to determine the “ one best way ” for a job to be done ( h & & & , h & &h h & & & , & && & & & & & p ø L ) The imPortant contributions Fredrick Winslow Taylor , ( & & & & & & & & p øL ) The father of scientific management Taylor’s Four ¡rinciPles of Management defining clear guidelines for imProving Production efficiency . worker efficiency ( incentive systems / incentive Pay ) Frank and Lillian Gilbreth , ( & & & & & & & & p ø L ¿ ) to eliminate ( h & ) wastefull ( h & &) motions ( h & ) hand and body motions therbligs a classification scheme to label 17 basic hand motions Management P ò v +  2-4 Exhibit 2–2 Taylor’s Four Principles of Management 1. Develop a science for each element of an individual’s work , which will replace the old rule-of-thumb method . ( & ¿ j ‰ “ ( ¡ ¡ , & ¿ j ‰ “ ( ¡ ¡ , ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ X G ) 1. Scientifically select and then train, teach, and develop the worker . ( & ¿ j ‰ “ , h ¡ , h ¡ , & ¿ j ‰ “ ( ¡ ) 1. Heartily cooperate with the workers so as to ensure that all work is done in accordance with the principles of the science that has been developed. ( h ¡ ¡ ¡ , ¡ P ¢ V £ , ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ) 2. Divide work and responsibility almost equally between management and workers . Management takes over all work for which it is better fitted than the workers. ( & Q ¢ V £ , ¡ ¡ Y ¤ D … “ ( ¡ ¡ ‘ - ¥ . ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ X & ¿ j ‰ “ .) Management P ò v +  2-5 The theory of scientific management Using scientific methods to define the “one best way” for a job to be done: Putting the right person on the job with the correct tools and equipment ....
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This note was uploaded on 03/03/2010 for the course MGT 7625 taught by Professor Trappey during the Spring '10 term at National Taiwan University.

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9702 管理學覆誦&egrav

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