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9702 管理學覆誦&egrave

9702 管理學覆誦è

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Management Chapter 10 Organizational Structure and Design ° ) ± j ² M ² ² [email protected]
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2 Terms to Know (1/3) Designing Organizational structure x Q m j   Organizing M ²   Organizational structure x Q m ‚   Organizational design x Q m ‚   work specialization x Q m ‚ “   departmentalization x Q m ‚   chain of command M ² ²   span of control x Q m ‚   Centralization / decentralization x Q m ‚ j ² ² M   formalization M ² ²
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3 Terms to Know (2/3) Organizational Design Decisions M ² X N ³   mechanistic organization vs. organic organization X N ³ ‚ “    vs. X N ³ Contingency Factors M ² ² ²
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4 Terms to Know (3/3) Common Organizational Designs F 3 ± ‚ “ j ²   Traditional F 3 ± ‚ “ j ² Contemporary F 3 ± ‚ “ j ² team structure project structure vs. matrix structure boundaryless organization F 3 ± ‚ “ learning organization F 3 ± ‚  
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5 M ² Organizing M ² Arranging and structuring work to accomplish the organization’s goals ² ² ² ² ² ² ² ² p   Organizational Structure M ² ² ² The formal arrangement of jobs within an organization ² ´ æ £ O x ² ² ² ² ² ² ² ²M ² ² ²  
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6 Organizational Design Organizational Design M ² ² ² Developing or changing an organization’s structure. ² ² ² ² ² ² ² ² 6 ² ² ² ² ² ² ² ² 6 ˆ A process involving decisions about six key elements work specialization M departmentalization M chain of command M span of control M Centralization / decentralization M formalization a ² ² ² ² ² ² ² 9 i L ² ² ²   @ @   @ « £ E  ™   See 10-8~ 10~13
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7 Organizational Design - six key elements ² ² ² ² ² ² ² ² µ P (1/6) Work Specialization ¶J ³ ‚ “ The degree to which tasks in the organization are divided into separate jobs with each step completed by a different person . ² ² ² ² ² ² ² ² µ · ² ² ² O x ² ² ² £ B ² ² ² ² ² ² ² ² ² ² ² ² L ² ´ æ £ O x ² ² ² ² ² ² ² ² , ¨ ² ² ² O x ² ² ² £ B ² ² ² ² ² ² ² ² ² ² ² ² L « ( M ² ² ) Overspecialization can result in human diseconomies ² ´ æ £ O x ² ² ² ² ² ² ² ² ² ² boredom, fatigue, stress, poor quality, increased absenteeism, and higher turnover.
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8 Organizational Design - six key elements ² ² ² ² ² ² ² ² R \ (2/6) Departmentalization M ² ² ² t ) ± ‚ “ j , t ) ± ‚ “ j ² ² , t ) ± ‚ “ Functional u ° ° Grouping jobs by functions performed a D ± ‚ “ ) ° ° , ex. M ² ² , M ² ²   Product u ° ° Grouping jobs by product line ° ° ° ° ° ° ° ° 8 \   , ex. M , M ² Geographical a D ± ‚ “ Grouping jobs on the basis of territory or geography a D ± ‚ “ ) , ex. ² ² ² ² ² ² ° ° 8  
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9 Process u ° °   Grouping jobs on the basis of product or customer flow ° ° ° °
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