9702 管理學覆誦&egrave

9702 管理學覆誦è

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Management Chapter 10 Organizational Structure and Design & ) ± j ² M ² ² shellywu.tem95g@nctu.edu.tw
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2 Terms to Know (1/3) Designing Organizational structure x Q M j   Organizing ± &   Organizational structure x Q M ‚   Organizational design x Q M ‚   work specialization x Q M ‚ “   departmentalization x Q M ‚   chain of command ± & &   span of control x Q M ‚   Centralization / decentralization x Q M ‚ “ j & & ±   formalization ± & &
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3 Terms to Know (2/3) Organizational Design Decisions M & X N ±   mechanistic organization vs. organic organization X N ± ‚ “    vs. X N ± ‚ “ Contingency Factors M & & &
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4 Terms to Know (3/3) Common Organizational Designs F 3 & ‚ “ j ±   Traditional F 3 & ‚ “ j ± Contemporary F 3 & ‚ “ j ± team structure project structure vs. matrix structure boundaryless organization F 3 & ‚ “ learning organization F 3 & ‚ “  
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5 M & Organizing M & Arranging and structuring work to accomplish the organization’s goals & & & & & & & & P   Organizational Structure M & & & The formal arrangement of jobs within an organization & ± ² £ ³ x & & & & & & & &M & & &  
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6 Organizational Design Organizational Design M & & & Developing or changing an organization’s structure. & & & & & & & & 6 & & & & & & & & 6 ˆ ” A process involving decisions about six key elements work specialization M departmentalization M chain of command M span of control M Centralization / decentralization M formalization a & & & & & & & 9 i L & & &   @ @   @ « £ E  ™   See 10-8~ 10~13
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7 Organizational Design - six key elements & & & & & & & & ± P (1/6) Work Specialization ²J ³ ‚ “ The degree to which tasks in the organization are divided into separate jobs with each step completed by a different person . & & & & & & & & ± ´ & & & µ x & & & “ £ B & & & & & & & & & & & & L & ¶ A £ µ x & & & & & & & & , ¨ & & & µ x & & & “ £ B & & & & & & & & & & & & L « ( M & & ) Overspecialization can result in human diseconomies & ¶ A £ µ x & & & & & & & & & & boredom, fatigue, stress, poor quality, increased absenteeism, and higher turnover.
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8 Organizational Design - six key elements & & & & & & & & R \ (2/6) Departmentalization M & & & t ) ± ‚ “ j , t ) ± ‚ “ j & & , t ) ± ‚ “ Functional u & & Grouping jobs by functions performed a D ± ‚ “ ) & & , ex. M & & , M & &   Product u & & Grouping jobs by product line & & & & & & & & 8 \   , ex. M , M & Geographical a D ± ‚ “ Grouping jobs on the basis of territory or geography a D ± ‚ “ ) , ex. & & & & & & & & 8  
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9 Process u & &   Grouping jobs on the basis of product or customer flow & & & & & && & L 5 ± , ex. M & & , M & & Customer u & & Grouping jobs by type of customer and needs & ² A £ O v & & & & & & & & & & , ex. M & M & & , l ) ± ‚ “
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10 Organizational Design - six key elements & & & & & & & & F » (3/6) Chain of Command M & &   The continuous line of authority that extends from upper levels of an organization to the lowest levels of the organization and clarifies who reports to who .
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This note was uploaded on 03/03/2010 for the course MGT 7625 taught by Professor Trappey during the Spring '10 term at National Taiwan University.

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9702 管理學覆誦è

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