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9702 管理學覆誦&egrave

9702 管理學覆誦è

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Unformatted text preview: 1 Today… 5/25 • Ch10,Ch11 1 & 5:35~6:05 • Ch11 ¨ ¡ … ” 6:10~6:30 • Q¢A • 1 & : 5/26 • £ ¤ ¥ D ¦ F & & § ¨ … ” “ ) & & • 1~8 , 17, 19 ~ Management Chapter 11 Communication and Information Technology H 7 1 ” “ ) & 1 & & [email protected] 3 Terms to Know (1/2) Communication ( ~ & ) • interpersonal communication ( 1 & & & ) • Function 1 Barriers • organizational communication ( 1 & & &) • Formal vs. Informal ( 1 & vs. 1 & & ) • Direction of Communication Flow ( ¡ ˛ … ” “ ) • Downward vs. Upward vs. Horizontal vs. Diagonal ( 1 & vs. 1 & vs. 1 & vs. 1 & ) • Types of Communication Networks ( ¡ ˛ … ” “ ) ) • Chain vs. Wheel vs. All-Channel (      ) 4 Terms to Know (2/2) Information Technology ( 1 & & & ) • How Technology Affects Managerial Communication 5 What Is Communication? • Communication • The transfer and understanding of meaning. ¤ ˙ … ” “ 1 1 & • For communication to be successful , the meaning must be imparted and understood ( 1 &1 & & & ) • Communication encompasses • interpersonal communication 1 & & & • organizational communication 1 & & & • all the patterns, networks, and system of communication within an organization ( & & & & & & & & ¡ O ) 6 Functions of Communication • Effective communication serves four major functions • Control • Formal and informal communications act to control individuals’ behaviors in organizations. • Motivation 1 & • Communications clarify for employees what is to done, how well they have done it, and what can be done to improve performance....
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9702 管理學覆誦è

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