9702 管理學覆誦&egrave

9702 管理學覆誦&egrave

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Unformatted text preview: 1 Today 5/25 Ch10,Ch11 1 & 5:35~6:05 Ch11 6:10~6:30 QA 1 & : 5/26 D F & & ) & & 1~8 , 17, 19 ~ Management Chapter 11 Communication and Information Technology H 7 1 ) & 1 & & shellywu.tem95g@nctu.edu.tw 3 Terms to Know (1/2) Communication ( ~ & ) interpersonal communication ( 1 & & & ) Function 1 Barriers organizational communication ( 1 & & &) Formal vs. Informal ( 1 & vs. 1 & & ) Direction of Communication Flow ( ) Downward vs. Upward vs. Horizontal vs. Diagonal ( 1 & vs. 1 & vs. 1 & vs. 1 & ) Types of Communication Networks ( ) ) Chain vs. Wheel vs. All-Channel (      ) 4 Terms to Know (2/2) Information Technology ( 1 & & & ) How Technology Affects Managerial Communication 5 What Is Communication? Communication The transfer and understanding of meaning. 1 1 & For communication to be successful , the meaning must be imparted and understood ( 1 &1 & & & ) Communication encompasses interpersonal communication 1 & & & organizational communication 1 & & & all the patterns, networks, and system of communication within an organization ( & & & & & & & & O ) 6 Functions of Communication Effective communication serves four major functions Control Formal and informal communications act to control individuals behaviors in organizations. Motivation 1 & Communications clarify for employees what is to done, how well they have done it, and what can be done to improve performance....
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This note was uploaded on 03/03/2010 for the course MGT 7625 taught by Professor Trappey during the Spring '10 term at National Taiwan University.

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9702 管理學覆誦&egrave

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