Ch02 - Z 5 5 1 ( * MANAGEMENT YESTERDAY & TODAY When...

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Today is ok, Yesterday, Tomorrow? : Econom ics ? Psych ology ? Management? Marketing? p William James, (1842-1910 The Varieties of Religious Experience ( 8 ) , (1902) 2
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1. Historical Background 2. Major Approaches to Management 3. Current Issues and Trends A 3
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A HISTORICAL BACKGROUND HISTORICAL BACKGROUND Ancient Management Egypt (pyramids), China ( Great Wall ) Venetians (floating warship assembly lines, ( ) Adam Smith The Wealth of Nations ( 1776), division of labor Industrial Revolution Substituted machine power for human labor Created large organizations (management) ( x• Po MN x• Po MN 4
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1700, ( Lancashire j Watt (Bill Gates) ( 1830, l M 1900, Mass Production : N , ( , Carnegie, Edison (GE), Rockefeller, Ford (dot.com) ( 1940, ( ( l 4000BC, ( 3000BC, ( 1000BC, ( 1968AD, ( 5
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1. Scientific Management, ( 2. General Administrative Theory, w M 3. Quantitative Management, w 4. Organizational Behavior, w 5. Systems Approach, w 6. Contingency Approach, ( 3 MAJOR APPROACHES TO MGT MAJOR APPROACHES TO MGT 6
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1. SCIENTIFIC MANAGEMENT 1. SCIENTIFIC MANAGEMENT Fredrick Winslow Taylor The “father” of scientific management Principles of Scientific Management (1911) Mental revolution : Using scientific methods to define the one best way ” for a job to be done. ex. 21 lb. 7
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TAYLOR’S 4 PRINCIPLES OF MANAGEMENT 1. Develop a science for each element of an individual’s work , which will replace the old rule-of-thumb method. 2. Scientifically select and then train, teach, and develop the worker . 3. Heartily cooperate with the workers so as to ensure that all work is done in accordance with the principles of the science that has been developed. 4. Divide work and responsibility almost equally between management and workers. Management takes over all work for which it is better fitted than the workers. 8
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Frank and Lillian Gilbreth Reduction of wasted motion Developed the microchronometer to time worker motions and optimize work performance 12 ( (P.61) 9
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THERBLIG CHART THERBLIG CHART 10
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time and motion studies to increase productivity 2. Hire the best qualified employees 3. Design incentive systems based on output ( 1. Cast away, UPS VS. Federal Express, … o 2. I 3. SOP: McDonald, ( (18, 5+16g) ( Toyota, The Phantom of the Opera HOW DO TODAY’S MANAGERS USE HOW DO TODAY’S MANAGERS USE SM? SM?
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Ch02 - Z 5 5 1 ( * MANAGEMENT YESTERDAY & TODAY When...

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