Workplace Ethics

Workplace Ethics - Professional Practice Occupational...

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Unformatted text preview: Professional Practice , Occupational Health and safety Workplace Responsibilities and Rights Course MIME-221 Professor Ferri Hassani "IF " An Inspirational Poem by Rudyard Kipling If you can keep your head when all about you men are losing theirs and blaming it on you, If you can trust yourself when all men doubt you but make allowances for their doubting, too. If you can wait but not be tired of waiting, or being lied about, don't deal in lies, Or being hated, don't give way to hating, and yet don't look too good nor talk too wise, If you can dream but not make dreams your master, if you can think and not make thoughts your aim, If you can meet with triumph and disaster, and treat those two imposters just the same, If you can bear to hear the truth you've spoken twisted by knaves to make a trap for fools, Or watch the things you gave your life to broken, and stoop and build them up with wornout tools If you can make one heap of all your winnings and risk it on one turn of pitch and toss, and lose and start again at your beginnings and never breathe a word about your loss, If you can force your heart and nerve and sinew to serve your turn long after they are gone, and to hold on when there is nothing in you but the will that says to them "hold on," If you can talk with crowds and keep your virtue, or walk with kings nor lose the common touch, If neither foes nor loving friends can hurt you, if all men count with you but none too much, If you can fill the unforgiving minute with 60 seconds worth of distance run, Yours is the Earth and everything that's in it, and which is more, you'll be a man, my son. Professional Practice , Occupational Health and safety Workplace Responsibilities and Rights Course MIME-221A Team Work Team Work Train Hard /be the best you can Follow the instructions Communicate Committed to the team Do your specific duty and more Protect your teammate Best performance Beat the competition Enjoy the participation Keep the client/fans happy Team work Maintaining confidentiality and avoiding harmful conflicts of interest are especially important aspects of teamwork and trustworthiness CONFLICTS AT WORK The engineer knows It will go through The technician believes he knows No it won't It goes through ! No, it doesn't ! Euh, It should ... Told you ! Well !?... ... Ho La!... ... ... ... Wait, (it is not over...) Engineer was right You see... It could! Shut up! The sore looser technician Workplace Responsibilities and Rights TEAM WORK Data General Corporation Tom West Engineer Team of 15 New computer in less than a year Workplace Responsibilities and Rights TEAM WORK The incredible achievement was due; Identification of the engineers with the project and product. 98% of the thrill is knowing the thing you designed works and works the way you anticipated Workplace Responsibilities and Rights Conflicts are minimized by a commitment to team work, collegiality, shared commitment, and identification with the group's project. Moderators can have a tough job Conflicts Initiation of the Project Collaboration Within the group Within the company Within the country International Ultimate Team Success Client satisfaction More frequent trips Time saving Less pollution Safer travel Faster goods to market Cheaper transportation Disappointment and Failure Disappointments It is not funny Learn from mistakes and apply to future projects Experience Confidentiality The duty of confidentiality is the duty to keep secret all information deemed desirable to keep secret. Keep Secret Confidential Privileged information Trade Secret Confidentiality and Changing Jobs Confidentiality does not cease when employees change job Former employees could Divulge info. To new employer A price sell it to competitor Confidentiality continues beyond the formal period of employment Confidentiality and Management policies Right of the Employer Employment Contract Portable pension plan Tight control on flow of info. Create a sense of Professional Responsibility Confidentiality and Changing Job Success of some company depends on New employees who have knowledge of the competitors know how and expertise WHAT IS I. P. Intellectual Property ADVANCEMENT Many engineers value professional advancement more than long term ties with any one company Case studies Case 1 January 1997 VW (Volkswagen AG) agreed to pay GM 100 million Dollars in cash and to buy in parts from GM. (March 1993 Jose Ignacio Lopez) Case 2 Donald Wohlgmuth B.F.Goodrich space suit International Latex Conflict of Interest Situations where Professionals have an interest that ,if pursued, might keep them from meeting their obligation to their employers or client Conflict of Interest These situations typically arise when two conditions are met 1. 2. The professionals in a relationship or role that requires exercising good judgment on behalf of the interests of an employer or client . The professional has some additional or side interest that could threaten good judgment in serving the interests of the employer or client Gifts, Bribes and Kickback A gift is not a bribe if you can eat, drink, or smoke it in a day. Old-timers' saying Do not believe it!!!!!!!!!!!! Gifts, Bribes and Kickback A bribe is a substantial amount of money or goods offered beyond a stated business contract with the aim of winning an advantage in gaining or keeping the contract. Gifts, Bribes and Kickback Gold diggers on Personal bases Corporation level Government level Insider information An especially sensitive conflict of interest consist in using INSIDE information to gain an advantage or setup a business opportunity for oneself, one's family, or one's friends Right to Recognition Equal Opportunity ; Nondiscrimination Nothing is more demeaning than to be discounted because of Race Skin color Age Politics Religious Sexual Harassment DEFINITION The unwanted imposition of sexual requirements in the context of a relationship of unequal power Sexual Harassment Can Be Between Man against woman Woman against Man Man against man Woman against Woman Sexual Harassment Quid pro quo Supervisor require sexual favors as a condition for some employment benefit (a job, promotion, or raise) Sexual threat or Sexual offer Hostile work environment Is any sexually oriented aspect of the workplace that threatens employees' rights to equal opportunity unwanted Sexual proposal Lewd remarks Sexual leering Posting nude photos Inappropriate physical contact Sexual Harassment This has existed for a long time But Turn of events in 1990's brought this sensitive subject to the public attention Sexual Harassment Anita Hill / Clarence Thomas Monica / Bill Paula Jones/ Bill Army/ sub ordinance wives Navy /tail hook party The film Disclosure Sexual Harassment NAVY'S SHAME NET Sexual Abuse Sexual Harassment Words from the man himself Sexual discrimination Sexual preferences Sexual conducts Are you being harassed? Sexual harassment deals with behaviour that is not only inappropriate but also illegal. Unwelcome acts in themselves may not constitute sexual harassment. That behaviour arises from inappropriate motives and emotions. While it is often difficult to document, it can be documented sexual harassment To convince authorities that the sexual harassment of students is both illegal and serious, the National Advisory Council on Women's Educational Programs issued and circulated a "Call for Information on the Sexual Harassment of Students," a request for descriptive anecdotes from victims and others who knew of harassment incidents. Anecdotes from 116 victims identified 5 types of sexual harassment: (1) sexist remarks or behavior; (2) inappropriate and offensive, but sanctionfree sexual advances; (3) solicitation of sexual activity by promise of rewards; (4) coercion of sexual activity by threat of punishment; and (5) sexual crimes and misdemeanors The right to control access to and use of information about oneself This right is limited in certain instances by employers' right ie. Personnel division requires medical and life insurance info of employees but not the supervisor Examples of the functions of employers conflict with the right employees have to privacy -personality test -search desk -hidden cameras -union and monitoring tel. privacy Privacy/secrecy Falkland Island WAR Privacy and secrecy Falkland Island Argentina against Britain Preferential Treatment Giving advantage to a member of a group that in the past was denied equal treatment ,in particular, women and minorities. It reverses the historical order of preferences This is called Reverse Discrimination CITICORP BUILDING Location: New York, New York, USA Height: 279m/915ft Stories: 59 Use: Multiple Area: 1.3 million sq. Ft. Material: Steel Cladding: Aluminum, reflective glass Completed: 1977 Architect: Hugh Stubbins and Associates; Emery Roth & Sons Structural Engineer: Le Messurier Consultants; Office of James Ruderman CITICORP BUILDING Le Messurier WE NEED ENGINEERS WITH THE COURAGE TO SPEAK OUT WHEN THINGS ARE NOT RIGHT, AND COLLEAGUES TO SUPPORT THEM WHEN THE NEED ARISES. SCHINZINGER &MARTIN WHISTLEBLOWING AND LOYALTY WHISTLE BLOWING AND LOYALTY NO TOPIC IN ENGINEERING ETHICS IS MORE CONTROVERSIAL WHISTLE BLOWING AND LOYALTY A host of issues are involved When is whistle blowing morally permissible? Is it morally obligatory or is it beyond the call of duty? To what extent, if any, do engineers have a right to whistle blow? When is whistle blowing is immoral and imprudent? When is whistle blowing an act of disobedience and disloyalty? What procedures ought to be followed in whistle blowing? Whistle Blowing And Loyalty Definition Whistle blowing is sometimes defined as making public accusations concerning misconduct by one's organization. This definition considered too narrow!!!!! Latest Whistleblowers Whistle Blowing And Loyalty An individual need not be a member of an organization in order whistle on it publicly, Journalists. Politicians. Consumer groups. Main interest here is the employee (present or former). Whistle Blowing And Loyalty Not all whistle blowing involves going outside the organization. Ford engine-test case WHISTLE BLOWING AND LOYALTY Definition Whistle blowing occurs when an employee or former employee conveys information about a significant moral problem to someone in a position to take action on the problem ,and does so outside regular in house channels for addressing disputes or grievances. WHISTLE BLOWING AND LOYALTY The definition has four main parts 1. DISCLOSURE Information is intentionally conveyed outside approved organizational (workplace) channels or in situations where the person conveying it is under pressure from supervisor or others not to do so. WHISTLE BLOWING AND LOYALTY The definition has four main parts 2. TOPICS The information concerns what the person believes is a significant moral problem for the organization (or an organization with which the company does business). Examples of significant problems are serious threat to public or employee safety and well-being, criminal behaviour, unethical policies or practices, and injustices to workers within the organization WHISTLE BLOWING AND LOYALTY The definition has four main parts 3. AGENT. The person disclosing the information is an employee or former employee(or someone else closely associated with the organization WHISTLE BLOWING AND LOYALTY The definition has four main parts 4. RECIPIENT. The information is conveyed to a person or organization in a position to act on the problem (as opposed, for example, to telling it to a relative or friend who is in no position to do anything). The Shuttle CHALLENGER The American taxpayers bet 14 Billion Dollars NASA bet its reputation The air force bet its reconnaissance capability The astronauts bet their lives THEN WE ALL TOOK A CHANCE Roger Boisjoly Roger Boisjoly has had over a quarter century of experience in the aerospace industry. Boisjoly has spent his entire career making well-informed decisions based on his understanding and belief in a professional engineer's rights and responsibilities. Roger Boisjoly was awarded the Prize for Scientific Freedom and Responsibility from the American Association for the Advancement of Science for his actions associated with his strong beliefs. Free speech Free speech for the public employee is much more limited than free speech in the society at large. The courts have been unwilling to extend free speech protection carte blanche and have instead cautiously attempted to define what speech would be allowed or prohibited in public organizations. This approach is illustrated in four areas of court concern: (1) The controversy between internal versus external communication, (2) The establishment of criteria to distinguish protected from unprotected speech, (3) The scrutiny of organizational regulations, (4) The case of organizational members refusing to participate in certain activities. Regardless of what free speech protections are available to an employee, they are only as good as the employee's ability to press a free speech claim. Two practical problems are involved in this: 1. 2. lack of due process hearings and the complexity of organizational punishments. It is clear, then, that while the Constitution may offer some protection for the outspoken employee, that employee must fight hard for the protection. If protecting is an important goal of society, then alternative legal strategies should be considered. One such strategy might be a specific contract with free speech provisions clearly stated. Another, and more promising strategy, is statutory protection DRAFT GUIDELINES FOR ENGINEERS DISSENTING ON ETHICAL GROUNDS IEEE Ethics Committee 1.Establish a clear technical foundation 2. Keep your arguments on a high professional plane, as impersonal and objective as possible, avoiding extraneous issues and emotional outbursts 3. Try to catch problems early, and keep the argument at the lowest managerial level possible 4. Before going out on a limb, make sure that the issue is sufficiently important 5. Use organizational dispute resolution mechanisms 6. Keep records and collect paper 7. Resigning 8. Anonymity 9. Outside Resources Advance your career Behaviour in the work place 15 Soft Skills you must cultivate to advance your career If you have 'em, you're employable, promotable STEPHANIE WHITTAKER Freelance Saturday, March 06, 2004 Copyright 2004 Montreal Gazette Soft skills They're the characteristics you absolutely must display at work if you want to progress in your career. Soft skills, as opposed to technical, work skills, are the social abilities that employers want. If you have them, you're not only employable; you're also promotable. Here are a few of the soft skills experts suggest you cultivate for career success. Advance your career Behaviour in the work place 1.Flexibility "When employers hire, they want employees who'll stay late, go to meetings, come in on Saturdays and give their businesses what they need to go to the next step," Daryl-L. Dagenais, president of Laval-based Vertex, an outsourced human resources company. Being flexible also means being prepared to accept tasks outside the scope of one's responsibilities, "This is an important trait because jobs are multi-faceted now." Linda Cicuta, a career adviser with McGill University's career and placement service. 2.Team work Because most work is done by crossfunctional teams, ambitious careerists are team players, "This is the ability to get along with people. They like to work with you and you have the mannerisms to get the co-operation of others. The team responds to you." Dagenais 3.Communication skills Speaking and listening well are another top soft skill, "Good communicators express themselves clearly, can sell their points of view and can formulate arguments that back up their points of view," he said. Louis Verreault, vice-president and senior consultant at DBM, a career transition firm. 4. Entrepreneurism You should be entrepreneurial even if you're employed by others, "Entrepreneurial people are willing to take risks about their decisions and accept the consequences of those decisions," Verreault 5. Autonomy There's less management in most workplaces so the wise careerist works autonomously, "This is about being resourceful because there are fewer people in management to direct you," . Verreault 6.Community-mindedness Employers want to be good corporate citizens but often lack the resources, "So they encourage their employees to be involved in community endeavours and they reward them for that involvement." Verreault 7. Leadership skills An essential element in your career tool box if you want to get ahead,. "Many people think leadership is supervisory but they're misguided. It's about building enthusiasm in others, igniting interest in them and inspiring them. You do this by getting a positive response from others." Cicuta 8. Emotional intelligence EI is all about selfawareness and the ability to handle one's emotions. It's also about awareness of others. People with high emotional intelligence understand their colleagues and can adapt to situations, The term was coined by Daniel Goleman in his book of the same name. Cicuta 9. Commitment Develop commitment to your job, your employer and to your personal drive for success, "You can prove your commitment by organizing events inside and outside of the workplace," "For instance, if you're the unofficial social director of your office, it shows you have commitment to improving your workplace." Cicuta 10. Creativity: Being creative means looking beyond the rigid definition of your job description, "We all have to stretch. It makes the job more interesting. You can be a chemist or an engineer and be creative. It's about finding ways of working more efficiently and easily." Kate McGovern, a senior consultant with Groom and Associates, a full-service recruitment firm 11. Resourcefulness: The resourceful employee finds his or her own solutions to problems that are in line with the mission of the organization, "They take the initiative to uncover existing methodologies and to find new ones. This is about problem-solving and critical thinking." Cicuta 12. Decision-making: This is a skill you learn by doing it. . "You need to make decisions, some of them good, some bad. You also have to learn from your mistakes," . Verreaults 13. Self-development Instead of waiting for his employer to develop his skill set, the aspiring careerist takes it upon himself to develop himself through training and courses, . Verreault Safety and Training 14. Positive attitude Positive attitude does have an effect on your career advancement, "Someone with a positive attitude is well in mind, body and outlook,". "It shows when you talk because you're energetic." Dagenais 15. Global business sense Having a good business sense means being able to decide what is in the best interest of your employer, not just yourself, . "You need to be able to see things globally." Verreault DRAFT GUIDELINES FOR ENGINEERS DISSENTING ON ETHICAL GROUNDS IEEE Ethics Committee 1.Establish a clear technical foundation 2. Keep your arguments on a high professional plane, as impersonal and objective as possible, avoiding extraneous issues and emotional outbursts 3. Try to catch problems early, and keep the argument at the lowest managerial level possible 4. Before going out on a limb, make sure that the issue is sufficiently important 5. Use organizational dispute resolution mechanisms 6. Keep records and collect paper 7. Resigning 8. Anonymity 9. Outside Resources "Never let yesterday's disappointments overshadow tomorrow's dreams" You are special Don't ever forget it! THE END ...
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