MGMT 371 Class #26_Learning Change and Innovation III_for students

MGMT 371 Class #26_Learning Change and Innovation III_for students

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MGMT 371 – Class Session #26 Friday, October 24 th , 2008 Prof. Marc H. Anderson
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Four Points About Group Project (1) Remember the “only one leadership clip” rule! (2) Don’t ask me to reserve an entire TV series (3) Put your group members names on emails (and, better, your group’s name; and have a good title: “Mgmt 371 Movie Reservation”) (4) You can put “on hold” at most 2 movies
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Movie Clips Reserved Thus Far A Few Good Men Any Given Sunday Band of Brothers Boondock Saints Braveheart Cloverfield CSI: NY (season 1) Enchanted Family Guy (season 2, episode 2) Glengarry Glen Ross Glory Road The Great Escape Hotel Rwanda House on Haunted Hill (orig) I Love Lucy (chocolate factory) Jaws Men of Honor Mr. Deeds Muppets Take Manhattan My Best Friend’s Wedding One Flew Over the Cuckoo’s Nest Pearl Harbor Princess Bride The Pursuit of Happyness Remember the Titans Rudy Seinfeld (season 1, episode 5) SpongeBob (season 1, episode 8) That 70’s Show (season 3, episode 5) We Are Marshall
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The Need for Adaptability “It’s not the strongest of the species that survive, nor the most intelligent, but the ones most adaptable to change .” – Charles Darwin
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Resistance to Change Parochial Self-Interest Feared loss of power, resources, freedom Misunderstanding of Reasons for Change Lack of Trust of Those Initiating Change Different Assessments of Change Outcome Low Tolerance for Change Emotional inability (previous behavior wrong?)
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Ways to Minimize Resistance to Change Communicate and Educate Employees Involve Those Affected By the Change in the Design and Implementation of the Change Empathize with Employees Negotiate with Change Resistors Manipulate and Co-opt Opposition Use Explicit and Implicit Coercion
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First-Order vs. Second-Order Change FIRST-ORDER CHANGE Incremental Modifications that Make Sense in Terms of Current Understanding MORE of the SAME (just try harder!) SECOND-ORDER CHANGE Qualitative, Discontinuous Shifts in Terms of How Problems Are Understood NEW RULES to the Old Game
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The Einstellung Effect “People’s tendency to persist with the same approach to a problem or series of problems whether or not that approach is productive (Luchins, 1940).” – Gersick (1991: 24)
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MGMT 371 Class #26_Learning Change and Innovation III_for students

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