Roots of Organizational behavior Continued

Roots of Organizational behavior Continued - 9/5/2008 More...

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9/5/2008 1 Roots of Organizational Behavior MGMT 371 – Class Session #5 Friday, September 5 th , 2008 Prof. Marc H. Anderson More about Frederick Taylor Won the 1 st U.S. Tennis Open (doubles) Made several engineering breakthroughs Taught at the Harvard Business School Dragged before Congress in 1912 Ehrenreich used term “Taylorized” A Puzzle Changes in pay, hours, working conditions Move 5 workers into different room Pay based on group average vs. 100 average 5, 10, 15 minutes; One break, two breaks Shortened day to 4:30; then 4:00 PM No work on Saturday Gave workers breakfast A Puzzle Return to Earlier Working Conditions HIGHEST OUTPUT OBSERVED! No Downward Trend in Output Over the 12 Weeks of the Original Conditions QUESTION : What’s Going On Here?! The Hawthorne Studies Illumination Experiments Relay Assembly Test Room Experiment Employee Interviews Human Element Is More Important than Technical and Physical Aspects of the Job Bank Wiring Observation Room Experiment Workers Pressured to Do a “Fair” Day’s Work Relay Test Room Experiments “Important factors in the production of a
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This note was uploaded on 03/05/2010 for the course MGNT 371 taught by Professor Anderson during the Fall '08 term at Iowa State.

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Roots of Organizational behavior Continued - 9/5/2008 More...

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