FLCHTEX3 - be adjusted respectively About 20 of the claims...

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FMIS 3301 PROCESS FLOWCHARTING EXERCISE An insurance Claims Review office is organized so that all claims are first recorded, then seen by a reviewer who decides whether the claim is to be granted, rejected, or sent on to an adjuster for further review. The adjuster either grants or rejects the claim. An average of fifty claims per hour arrives at the Claims Review office; an average of 10, 25, and 3 claims are waiting to be recorded, to be reviewed, or to
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Unformatted text preview: be adjusted, respectively. About 20% of the claims are rejected by a reviewer, and another 12% are sent by the reviewer to an adjuster, who grants 50% of the claims arriving for adjustment. a. Identify the process boundaries b. Identify the subprocesses (activities) c. Identify the buffers d. Identify the alternative paths (branches) e. What assumptions did you make? f. Draw the flowchart representing this process. NAME ID DATE...
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