FLCHTEX3 - be adjusted, respectively. About 20% of the...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
FMIS 3301 PROCESS FLOWCHARTING EXERCISE An insurance Claims Review office is organized so that all claims are first recorded, then seen by a reviewer who decides whether the claim is to be granted, rejected, or sent on to an adjuster for further review. The adjuster either grants or rejects the claim. An average of fifty claims per hour arrives at the Claims Review office; an average of 10, 25, and 3 claims are waiting to be recorded, to be reviewed, or to
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Background image of page 2
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: be adjusted, respectively. About 20% of the claims are rejected by a reviewer, and another 12% are sent by the reviewer to an adjuster, who grants 50% of the claims arriving for adjustment. a. Identify the process boundaries b. Identify the subprocesses (activities) c. Identify the buffers d. Identify the alternative paths (branches) e. What assumptions did you make? f. Draw the flowchart representing this process. NAME ID DATE...
View Full Document

This note was uploaded on 03/11/2010 for the course FMIS 3301 taught by Professor Lievano during the Fall '09 term at University of Minnesota Duluth.

Page1 / 2

FLCHTEX3 - be adjusted, respectively. About 20% of the...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online