Class%2018%20--%20Affect%20and%20%20Decision-Making - Class...

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Unformatted text preview: Class 18: Affect MGTS 3401 Cummings What Are Emotions? Affect A broad range of emotions broad that people experience. that Emotions Intense feelings that are Intense directed at someone or something. something. Moods Feelings that tend to be Feelings less intense than emotions and that lack a contextual stimulus. contextual MGTS 3401 Cummings Positive and Negative Moods MGTS 3401 Cummings For Today For Today ► What is the relationship between each of the following, and mood: age; time of day; exercise, weather, sleep? Which of these is an illusory correlation? MGTS 3401 Cummings Positive Moods are Highest • At the End of the Week • In the Middle Part of the Day Negative Moods are Highest • At the Beginning of the Week And, show little variation throughout the day MGTS 3401 Cummings MGTS 3401 Cummings For Today For Today ► Who has a job with high Emotional Labor? MGTS 3401 Cummings Affective Events Theory (AET) Source: Based on N.M. Ashkanasy and C.S. Daus, “Emotion in the Workplace: The New Challenge for Managers,” Academy of Management ExecutiveMGTS 3401 Cummings , February 2002, p. 77. E X H I B I T 8–6 “Affectivity” Personality trait: the propensity to experience Positive affectivity: the propensity to experience positive emotions Negative affectivity: the propensity to experience negative emotions MGTS 3401 Cummings What is a Theory or Model? ► Set of hypotheses, predictions ► Based on well­collected Data ► Give structure and meaning by telling us how and why ► Relations between cause and effect Theories and models are tools for analyzing managers and organizations MGTS 3401 Cummings For Today For Today What is the effect of positive and negative moods on creativity? ► Use your good logic to apply this Ch. 8 reading to what you know about Decision­making from Ch. 5: How might mood and emotion influence decision rationality? How might mood and emotion influence decision biases and errors? ► MGTS 3401 Cummings Decisions as Part of Problem­Solving Decision­Making Choice Step 1 Recognizing discrepancy Step 2 Identifying Weighting Criteria Step 3 Generating Evaluating the alternatives Step 4 Choosing an alternative Step 5 Implementing the chosen alternative Step 6 Monitoring and maintaining the solution Problem Solving MGTS 3401 Cummings Affectivity, Moods and Decision­Making Negative emotions and moods can result in a limited generation of new alternatives Individuals with highly negative affectivity may be more rational in their decision making. Positive emotions and moods can increase creativity, generation of alternatives, and facilitate the integration of information. Individuals with highly positive affectivity may be overly optimistic in their judgments, and not seek full information. MGTS 3401 Cummings Toward Reducing Bias and Errors ► Focus on goals. ► Look for information that disconfirms beliefs. Clear goals make decision making easier and help to eliminate options inconsistent with your interests. Overtly considering ways we could be wrong challenges our tendencies to think we’re smarter than we actually are. ► Don’t try to create meaning out of random events or coincidence. ► Increase your options. The number and diversity of alternatives generated increases the chance of finding an outstanding one. MGTS 3401 Cummings E X H I B I T 5–5 Group Analysis Project Ask a good Interview Question Translate to a Variable Read Approved Article(s) on Variable Preliminary Hypothesis Gather Data from Organization Analysis and Inference Read more Focused Approved Article(s) on Variable Revised Hypothesis Second, more focused Data Collection Final Analysis of WHY things are the way they are Regarding this variable MGTS 3401 Cummings Your Recommendations 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Three Deliverables ­­ One Semester­long Project Find a contact person in actual organization; memo committing to work with you Short Unstructured Interview with this person Translate that to 1 or 2 OB or Mgmt “Variables” Read 1 or 2 articles from Approved Journals on that variable Write tentative hypotheses based on those readings Design first data collection Conduct first Data collection Integrate data results with reading, tentative hypothesis; what is tentative causal explanation? What’s missing, confusing? Read another 1 or 2 articles from Approved Journal Second data collection Write up causal explanation of why things are the way they are Make a few concrete recommendations that address the MGTS 3401 Cummings cause Next In­Class Work Day ► Friday, 6 November MGTS 3401 Cummings Articles for Group Projects: ► You do NOT want articles about the organization; You DO want articles about your VARIABLE Turnover at Best­Buy: read articles about turnover, not about Best Buy. Goal Setting at McDonalds: read articles about goal setting not about McDonalds. ► I’ve given most of you one good article on your topic to start with. Please come see me if you’d like further help identifying others Three purposes: Learn about your variable. Identify other ivs, dvs, that well­collected data say are related to your central variable. Reliable measures (questions for interviews, survey items) – don’t reinvent the wheel! Someone else has already likely created questions on your topic, and had it peer­reviewed by experts! Use MGTS 3401 Cummings them (citing appropriately). E.g., Job Satisfaction Questions ► Evaluation of Final Group Paper How well you demonstrate an Understanding of your chosen OB variable 2. The Quality of the Data your group has collected from the organization 1. See Project General Description The Logic and Insight demonstrated in your Analysis 2. The Quality of your Recommendations 3. Clarity 1. MGTS 3401 Cummings ► ► Read “Johnson Racing” mini­case in the FNT folder Write (for possible collection): Your Decision: Will you race or not race? Be sure you clearly choose Yes or No. For Wednesday Review pp 147 – 156 of Chapter 5, and all of our Class Slides about Decision­making. Apply these Course Principles to Explain Why you choose Yes or No. ► Review pp. 302 – 308 of Chapter 9 (about group Decision­ making). Be prepared to present to your group why you choose what you do in Johnson Racing. If you can, also read pp. 516­526, (the remaining part of Chapter 15, about Negotiations). We start talking about this MGTS 3401 Cummings topic. ► ...
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This note was uploaded on 03/11/2010 for the course MKTG 3711 taught by Professor Bhowmick during the Fall '09 term at University of Minnesota Duluth.

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