Creating KM Blueprient

Creating KM Blueprient - 10-Step / 4-Phase Phase 2 and...

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© Copyright 2002, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved 10-Step / 4-Phase Creating the Knowledge Management System Blueprint Developing the Knowledge Management System KMT-10 - 12
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© Copyright 2002, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved Creating the KM System Blueprint Develop the KM Architecture Understand and select architectural components Design for interoperability, performance, scalability, user interfaces Repository life-cycle management Build-or-buy decision S and tradeoff S Future-proof the KM System ????
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© Copyright 2002, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved For Sustainable Competitive Advantage Systems that create, locate, capture, share K and bring that K to bear on new problems and opportunities in timely manner Real world – fragmented K; extremely difficult to find or share; contains inconsistent, redundant and disused K Whither the “stable” blueprint of KM
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© Copyright 2002, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved Lost Opportunities and KM Systems Traps to avoid: trying to explicate K that is not explicable; failing to explicate K that should be converted from tK to eK. ??? Constraints of time and money – kinks KM system serves as an enabler for K sharing and links people, processes, culture and values
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© Copyright 2002, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved Knowledge Management Architecture (KMA) IT as an enabler for sharing, application, validation, distribution of K Challenge – which K should be made eK and which best left as it is tK??? Rich media and rich communications ??? KMA Components: Repositories, Collaborative platforms, Networks, Culture
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© Copyright 2002, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved The Knowledge Repository Information repository vs. K repository – Issues of content, context, and community Distributed content repositories – linked into an integrated repository Content provides the context – missing element ??? – most important
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© Copyright 2002, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved The Knowledge Repository Declarative K – Significant and meaningful concepts, categories, definitions, assumptions Procedural K – Processes, sequences of events and activities, actions Causal K – Rationale for decisions made or rejected or not made, eventual outcomes, and associated informal pieces (post-hoc analysis) Contextual K (very important) – Circumstances, assumptions, results of assumptions, informal stuff – video clips, annotations, notes, conversations
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© Copyright 2002, Yogesh Malhotra, www.yogeshmalhotra.com, All Rights Reserved The Knowledge Repository Transparency of backend databases and data warehouses, versioning control, authoring controls, date controls What is valid vs. what is invalid ? ‘Old news’ versus ‘Hot Insights’
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Creating KM Blueprient - 10-Step / 4-Phase Phase 2 and...

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