Controlling_the_organisation_August_25th_2005

Controlling_the_organisation_August_25th_2005 - CONTROLLING...

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  1 CONTROLLING  THE  ORGANISATION Dr. Polly Parker August 25, 2005
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  2 Lecture outline Control as a management function The control process Types of controls Managerial approaches to implementing  controls Assessing control systems
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  3 Control as a management function Controlling: Process of regulating organisational  activities so that actual performance  conforms to expected organisational  standards and goals.
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  4
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  5 Significance of the control system Set of mechanisms designed to increase  probability of meeting organisational  standards and goals. Controlling ensures resources are used  for organisational objectives supporting  organising and leading functions.
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  6 Controls have 5 key roles 1.  Coping with uncertainty Watching environmental factors for change 2.  Detecting irregularities Such as quality, cost, staff turnover 3.  Identifying opportunities Alerting management to opportunities
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  7 Key roles cont.   4.  Handling complex situations Aiding coordination of complex  situations 5.  Decentralising authority Controls allow decision-making at lower  levels
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  8
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  9 There are different levels of control 1. Strategic control Monitoring critical environmental factors 2.  Tactical control Assessing implementation of tactical plans at  department level 3.  Operational control Overseeing implementation of operating  plans, monitoring day-to-day results
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  10 Control as a function Levels of control:                   Top
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This note was uploaded on 03/13/2010 for the course ECON econ1010 taught by Professor Margretfinch during the Three '08 term at Griffith.

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Controlling_the_organisation_August_25th_2005 - CONTROLLING...

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