Lecture 2 - COM

Lecture 2 - COM - ITP 320 Enterprise Wide Information...

Info iconThis preview shows pages 1–8. Sign up to view the full content.

View Full Document Right Arrow Icon
University of Southern California ITP 320 Enterprise Wide Information Systems Lecture 2 Customer Order Management
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
University of Southern California Objectives After studying the Customer Order Management Process, you should be able to: Describe the “business process” of customer order management using an ERP system. Discuss the integration points with financial accounting, materials management, and production planning. Discuss the reporting and analysis tools of SAP used in the customer order management cycle. Execute the sales order processing cycle in the SAP system.
Background image of page 2
University of Southern California Topics Organizational Elements and Master Data Business Process for Customer Order Management Reporting and Analysis
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
University of Southern California Sales & Distribution Materials Mgmt. Production Planning Financial Accounting Controlling Fixed Assets Mgmt. Quality Mgmt. Plant Maintenance Human Resources Workflow Industry Solutions ECC Client / Server Project System Customer Order Management Process The SAP ERP application modules that support most of Customer Order Management processes are: Sales and Distribution Materials Management Financial Accounting Controlling Production Planning We can’t think simply in terms of independent modules. When we talk about a business process (such as Customer Order Management), several modules will be required .
Background image of page 4
University of Southern California Organizational Elements (Structures) In the SAP System you can use several structures to represent the legal and organizational structure of your company. The organizational structures form a framework in which all business transactions can be processed. You can structure from the point of view of accounting, materials management, and sales and distribution, etc. It is possible to combine these structures.
Background image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
University of Southern California Organizational Elements in COM The Organizational Elements in Customer Order Management: Company Code Distribution Channel Shipping Point Division Plant Sales Organization West East Storage Location
Background image of page 6
University of Southern California Organizational Elements Company code - an independent accounting unit. Balance sheets and Profit&Loss statements required by law, are created at the company code level. Sales organization - responsible for distributing goods and services, negotiating sales conditions, carrying out the business transaction. It is the level to which you sum up sales figures for reporting and analysis. Distribution channel - the means through which sales material reaches the customer (e.g. retail, wholesale, and direct sales). Division - can be used to segment a business into product lines Plant - a manufacturing facility, a warehouse distribution center, or office. A plant may simply store inventory, produce goods, render services, or make goods available for distribution.
Background image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 8
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

Page1 / 42

Lecture 2 - COM - ITP 320 Enterprise Wide Information...

This preview shows document pages 1 - 8. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online