Exam 2 ISS - Exam#2 ISS Same format 50 Q multiple choice...

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Exam #2 ISS Same format 50 Q multiple choice Chapters 5-8 Powerpoints 5-8 Homework 3 Terminology: Subordinate-works in lower level (employee) Pitfall-hazard, danger, negative Adversary-opponent 3 questions from Enron Video Q about boot camp training Strategy to study: Go through slides Read through book Module 5: Orientations: set them up for success in the company (regulations, benefits etc.) Socializations: begins in orientation but is ongoing process, instilling company values in employees Training Processes: team building, decision making, computer skills, etc. and types of training align w/company objectives Steps in training and development process: training needs analysis (careful study of what’s necessary), skills gapping, identify individual training needs Analyze performance: can’t do/won’t do Training techniques On the job training: coaching, understudy Informal learning Apprenticeship training Simulated training (GM wooden cars) Audio-visual techniques etc., video conferencing, computer based training
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