Lecture Twelve - L AW 525 L aw of t he M ar ket place Class...

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LAW 525 – Law of the Marketplace Class Twelve Tuesday, November 18, 2008 Dr. Kernaghan Webb Department of Law and Business Ted Rogers School of Management Ryerson University
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Last class Non-Court Business-Consumer Redress What is Non-Court Business-Consumer Redress? What types of Non-Court Business- Consumer Redress are there? What are the legal aspects of Non-Court Business-Consumer Redress? What sort or risk management practices apply to Non-Court Business-Consumer Redress?
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This class – Corporate Social Responsibility (CSR) and Business-Consumer Relations What is CSR? What is the role of consumers in CSR? Why is it important to business? What are the legal implications of CSR? What sort of risk management strategies are available to address CSR issues?
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CSR defined No single accepted authoritative definition of CSR Other terms: corporate citizenship, corporate accountability, triple bottom line, responsible business CSR generally understood to be the way organizations achieve an integration of economic, environmental and social concerns into their values, culture, decision-making, strategy and operations in a transparent manner and thereby establish better practices
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Lecture Twelve - L AW 525 L aw of t he M ar ket place Class...

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