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Business_Etiquette

Business_Etiquette - BUSINESS ETIQUETTE BASICS Business...

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BUSINESS ETIQUETTE BASICS
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Business Introductions Do Stand up Smile Shake hands confidently Make eye contact Repeat other person’s name Don’t Remain seated Give a “dead fish” handshake
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Business Introductions If you’re addressed by the wrong name Simply restate your name It spares added embarrassment If you’ve forgotten the person’s name Welcome with a handshake Re-introduce yourself Most people will restate their name
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Mixing & Mingling Go with purpose – make a point of learning one new thing about each person you meet Be proactive – be honest if you don’t know anyone, and be the first to say hello Be sincere – its easy to spot a phony Listen more than you speak – more people will welcome your company Ask open ended questions – lets you learn more about the person
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Non-Verbal Gestures Smile! It’s a great ice-breaker Shake hands! Demonstrates confidence Make eye contact! It allows others to more easily trust you Nod! It shows you’re listening Maintain arms length distance! Shows you respect their space
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