Example questions-2

Example questions-2 - CHAPTER-3 1. List the competitive...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
CHAPTER-3 1. List the competitive forces of Porter's model? a. Traditional competitors b. Suppliers c. Substitute products d. New market entrants e. Customers 2. Discuss the ways information systems can be used to improve quality. Information systems can help improve quality by reducing the number of steps and the time taken to manufacture the product. The fewer and simpler the steps, the fewer occasions for human error to be introduced. Reducing the length of time taken in producing a product will also help limit mistakes, because shorter cycle times mean that problems are caught earlier, and that production tasks are easier to understand and perform. Information systems can also improve quality by providing analysis tools for measuring the success of procedures, establishing standards, and measuring performance against those standards (benchmarking). Information systems can play a key role in improving and automating design and production, as in the use of CAD. The ability of information systems to easily record and analyze customer data, as well as automate, customize, and improve customer service, also contributes to the overall quality of the product or service. 3. The four basic strategies a company can employ to deal with competitive forces are: a. strengthen customer and supplier intimacy, b. focus on market niche, c. product differentiation, and d. low-cost leadership 4. When a firm provides a specialized product or service for a narrow target market better than competitors, that firm uses …………………………………………………. strategy. 5. The activity of measuring performance of your business processes against strict standards is called ………………………………… . 6. A(n) …………………. organization uses networks to link people, assets, and ideas, enabling it to work with other companies to create products and services without being limited by traditional organizational boundaries or physical locations. 1
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
7. The Internet raises the bargaining power of customers by: a. creating new opportunities for building loyal customer bases. b. making more products available. c. making information available to everyone. d. lowering transaction costs. 8. Globalization allows: a. information systems to enhance core competencies. b. businesses to sell their products on a global scale. c. businesses to use the capabilities of other companies without being physically tied to those companies. d. information systems to more fully utilize Internet capabilities. 9. The …………………………. . globalization business strategy concentrates financial management and control in home country while decentralizing production, sales, and marketing operations in other countries. 10.
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 03/18/2010 for the course DDA DSAGD taught by Professor Dsag during the Spring '10 term at 東京国際大学.

Page1 / 7

Example questions-2 - CHAPTER-3 1. List the competitive...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online