Example questions-3

Example questions-3 - Chapter 10 Improving Decision Making...

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Improving Decision Making and Managing Knowledge 1. List and describe the quality dimensions of decision making. Accuracy : A good decision reflects reality. Comprehensiveness : Decision reflects a full consideration of the facts and circumstances. Fairness : Decision faithfully reflects the concerns and interests of affected parties. Speed (efficiency): Decision making is efficient with respect to time and other resources, including the time and resources of affected parties, such as customers. Coherence : Decision reflects a rational process that can be explained to others and made understandable. Due process: Decision is the result of a known process and can be appealed to a higher authority. 2. List and describe stages of decision making process. Intelligence: Discovering, identifying, and understanding the problems occurring in the organization—why is there a problem, where, what effects it is having on the firm Design: Identifying and exploring various solutions Choice: Choosing among solution alternatives Implementation: Making chosen alternative work and monitoring how well solution is working 3. List the artificial intelligence techniques. Expert systems Case-based reasoning Fuzzy logic Neural networks Genetic algorithms Intelligent agents 4. ……………………………. helps users see patterns and relationships in large amounts of data by presenting the data in graphical form. 5. ………………………… use easy-to-understand displays to provide management with a comprehensive view of firm performance on a single screen. 6. ESS have are able to ……………………… , or move from summary data to lower and lower levels of detail. 7. ……………………………………. technology consists of computer-based systems that attempt to emulate human behavior and thought patterns. 1
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This note was uploaded on 03/18/2010 for the course DDA DSAGD taught by Professor Dsag during the Spring '10 term at 東京国際大学.

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Example questions-3 - Chapter 10 Improving Decision Making...

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