Where to start?
OK, **poof **! I'm the CEO of WalMart. There are millions of people depending on
me for products and services, so I won't just start slashing away at things. The best thing
to do is to find out what people are thinking and feeling and visioning, so--and I think this
would be very hard to do, but it's how I’d want to approach it, I’d just put out all these
messages that I need to learn as much as I can, and to please be empowered to do your
jobs as you have been doing them, and then I’d go around and just meet people and ask
lots and lots of questions and talk with them and take notes and build concepts and ideas
about what WalMart is for these folks, and what the concept of the enterprise is, and what
are their values, beliefs, visions, dreams, struggles, goals, etc. Then after a season (2-4
months) I’d put together my plan utilizing the best of their ideas, values and goals, and
back-burnering anything I just couldn’t support.
Because of my processes of getting to know these people, I would know what some of
their important and fundamental values are, and I would tell them what I had learned
about their highest values. I would share my values, which I would hope would be a
match for their values: respect for all human beings, respect for the environment, honesty
and love. I would tell them that I’m not prepared to support any corporate activity that is
not in line with these values.
Then, I’d point out that WalMart makes some important positive contributions to the
world. Three good examples are: First, that WalMart has significantly contributed to
creating markets for the products of developing countries, and is responsible for a good
piece of the prosperity of, for example, China. Second, that WalMart is creating a world-