Week 3 BC - When responding to a customer request for an...

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1. Justified type is type that is______. set flush on the left and flush on the right centered set flush left and ragged on the right set flush right and ragged on the left Question 2 Leaner media are best used for messages that______. Answer Question 3 Which of the following electronic media would be best for sending a short, unambiguous message? Question 4 An example of a specific purpose for a business message would be______. Question 5 Select the sentence with the best “you” attitude.
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Question 6
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Unformatted text preview: When responding to a customer request for an adjustment, it is usually sensible to assume that ______. Question 7 If a customer requesting an adjustment is at fault for the problem, the best response is to______. Question 8 When responding to a request for adjustment when a third party is at fault, the best approach is to ______. Question 9 When responding to a customer complaint about one of your companys services, you should______. Question 10 When asking questions in a request message______....
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Week 3 BC - When responding to a customer request for an...

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