Organizational_Behavior_Ch16

Organizational_Behavior_Ch16 - Chapter 16 Organizational...

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Chapter 16
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Organizational Culture and Development Chapter at a Glance Organizations are more than a place to work; they are a place where individ- uals spend much of their adult lives. Thus, the culture of the organization is critical to its members. Here, we describe organizational culture, how it can be managed, and how a skilled manager can use organizational develop- ment. As you read Chapter 16, keep in mind these study topics . ORGANIZATIONAL CULTURE Functions of Organizational Culture Subcultures and Countercultures National Culture and Corporate Culture UNDERSTANDING ORGANIZATIONAL CULTURES Layers of Cultural Analysis Stories, Rites, Rituals, and Symbols Cultural Rules and Roles Shared Values, Meanings, and Organizational Myths MANAGING ORGANIZATIONAL CULTURE Management Philosophy and Strategy Building, Reinforcing, and Changing Culture ORGANIZATIONAL DEVELOPMENT Underlying Assumptions of OD OD Values and Principles Action-Research Foundations of OD OD Interventions CHAPTER 16 STUDY GUIDE How individuals work, live, and achieve together
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W alk into the headquarters of R&R Partners, the Las Vegas–based advertising agency and lobbying firm, and it is immediately ob- vious that this is a fun place to work. 1 When visitors first enter the building, they are greeted overhead by letter- Partners Las Vegas Phoenix Reno Salt Lake City Washing- ton DC. Just in case you had a late night, you’re in the Las Vegas office.” The han- dles to the doors are constructed out of the many advertising awards the agency has received. There is clearly an irrever- fun atmosphere is a strong appreciation for the role that all the employees have in the success of the organization. Billy Vassiliadis, CEO, ensures that the organi- some of the best health care coverage in the industry, and it’s not unusual for company-sponsored barbecues and happy hours to pop up on any given Friday. In fact, voted one of the top 10 places to work in Nevada. is a creative cul- ture that permeates the entire organization: everyone is re- sponsible for creating new ideas and campaigns. For instance, when new ideas are needed, everyone at R&R is in- vited into the agency’s “war room” to brainstorm. These brainstorming sessions are called a SWARM. In a typical SWARM, an account team presents an issue. Everyone from the CEO to the recep- tionist is then invited to give his or her ideas. “Just in case you had a late night, you‘re in the Las Vegas office.” Organizational Culture To be successful in the advertising business, it is critical that companies have fresh and innovative ideas to market clients’ goods and services. R&R Partners is a suc- cessful ad agency that is responsible for such edgy tag lines to lure tourists to Las
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Organizational_Behavior_Ch16 - Chapter 16 Organizational...

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