311_session_10_review

311_session_10_review - Review BUAD311 Operations...

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1 Review BUAD311 Operations Management Session 10
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2 Objectives Concepts review Q&A
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3 Session # 1 Introduction to OM Definition of process Process flow charts Make-to-stock vs. make-to-order Risk pooling: waiting line and Amazon examples Philosophy/Approach: Describe the processes Develop measures to evaluate process efficiency and effectiveness Design and improve process performance
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4 Session # 2 IBM Business Process Management Game Practice of Process Flow Chart Practice of the Philosophy Describe the process Measure: Data collection --- Evaluation Redesign the process
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5 Session # 3 Measures: Capacity Utilization rate Bottleneck resource Throughput time Throughput rate Work in Process (WIP)
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6 Session # 4 Kristen’s Cookies Case Process flow chart Gantt chart (Timeline) Throughput time Bottleneck shifting More on capacity Requirement calculation Inventory & Smooth production
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311_session_10_review - Review BUAD311 Operations...

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