Zellner's Q-5 S-10

Zellner's Q-5 S-10 - MGT 301: Operations Management Spring...

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MGT 301: Operations Management Name:_Mark Zellner Spring 2010 Instructor: Kurt Haskell Quiz: Chapter 5 Due: Mon March 8, 11:59 PM 1. A product strategy may focus on differentiation, low-cost, or rapid response. True False 2. The goal of the product decision is to develop and implement a product strategy that meets the needs of the marketplace with a competitive advantage. True False 3. Political/legal change and economic change are both factors influencing market opportunities for new products. True False 4. Computer-aided design (CAD) refers to the use of specialized computer programs to direct and control manufacturing equipment. True False 5. Virtual reality technology can improve designs less expensively than the use of physical models or prototypes. True False 6. Quality function deployment refers to first, determining what will satisfy the customer, and second, translating the customers’ desires into a target design. True False 7. Robust design is a method that ensures that small variation in production or assembly does not adversely affect the product. True False 8. Rapidly developing products and moving them to the market is part of time-based competition. True False 9. The "make-or-buy" decision distinguishes between what an organization chooses to produce and what it chooses to purchase from suppliers. True False 10. A work order is a listing of the components, their description, and the quantity of each required to make one unit of the product. True False 11. Group technology enables the grouping of parts into families based on similar processing requirements. True False
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12. The three major subdivisions of the product decision are a. selection, definition, and design b. goods, services, and hybrids c. strategy, tactics, and operations d. cost, differentiation, and speed of response e. legislative, judicial, and executive 13. Operations managers must be able to anticipate changes in which of the following? a. product mix b. product opportunities c. the products themselves d. product volume e. all of the above 14. In which stage of the product life cycle should product strategy focus on process modifications? a. introduction b. growth c. maturity d. decline e. none of the above 15. Which of the following statements regarding product life cycle and profitability is true? a.
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Zellner's Q-5 S-10 - MGT 301: Operations Management Spring...

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