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Unformatted text preview: of our customers are internal and for years the environmental group has taken responsibility for the other jobs which really belonged to the internal departments. While we were taking responsibility the other departments begin to cut budgets or used the environmental portion of their budget for their needs. Our internal customers are having the hardest time accepting responsibility for their own jobs. This has proven to be the biggest hurdle for my department. Although we still offer our services to them, which they accept, they just do not want to take the financial proportion. My department is now in the pursuing perfection stage. We have identified all waste and have worked to eliminate the waste in our processes. I feel to get to perfection the environmental group will have to be unison, with no internal conflicts. This stage has not been reach yet, but as people retire and others see the process are getting easier more are coming on board....
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- Spring '10
- Managerial Accounting, Want