IT 104 - Chapter 7

IT 104 - Chapter 7 - Chapter 7 1. How do good managers get...

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1. How do good managers get things accomplished? A. Organization, resources, organize resources, through other people. 2. What is the difference between the traditional “Boss” and today’s managers? A. Boss – over! B. Manager – facilitator, understand each person, guide, support, motivate. 3. What is the difference between managing a “technical” team and knowing team dynamics? 4. How do managers give directions? 5. Management is the process used to accomplish goals through planning, organizing, and controlling. 6. What does it mean when a company organizes around the “customer”? A. Organizations must remain flexible and adaptable because customer needs change, and organizations must either change along with tem or risk losing their business. 7. What is “leading”? A. Creating a vision for organization, training, coaching, motivating. 8. What must you know about your employees in order to “Empower” them? A. Give them freedom, as much as possible, make decisions within job description. 9.
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IT 104 - Chapter 7 - Chapter 7 1. How do good managers get...

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