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Unformatted text preview: o House of Quality (Top) o Quality Function Deployment (QFD) (Left) o Value Analysis / Value Engineering (Right) Design for the Customer Quality Function Deployment Interfunctional teams from marketing, design engineering, and manufacturing o Takes all the team and how they function with marketing, design engineering, and manufacturing. Voice of the customer o The most important figure of a company is unknown, and unknowable. House of Quality Designing for the Customer The House of Quality Customer requirements information forms the basis for this matrix, used to translate them into operating or engineering goals....
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- Spring '10