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Unformatted text preview: o House of Quality (Top) o Quality Function Deployment (QFD) (Left) o Value Analysis / Value Engineering (Right) Design for the Customer Quality Function Deployment • Interfunctional teams from marketing, design engineering, and manufacturing o Takes all the team and how they function with marketing, design engineering, and manufacturing. • Voice of the customer o The most important figure of a company is unknown, and unknowable. • House of Quality Designing for the Customer The House of Quality • Customer requirements information forms the basis for this matrix, used to translate them into operating or engineering goals....
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This document was uploaded on 03/26/2010.
- Spring '10